Inside Partner Sales Manager (Indirect Channel Sales)

Comcast

29d•Remote

About The Position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary The Inside Partner Sales Manager (IPSM) is responsible for engaging, educating, and enabling the assigned Indirect Channel Partners and Technology Service Distributors to sell Comcast Business Services. Responsible for developing and implementing strategies for marketing and selling the Comcast Business Advanced Solutions Portfolio through the indirect distribution channel. Remotely manages ongoing relationships with agent partners. Drives revenue and ensures the indirect channel partners are positioning Comcast Business solutions to end-user customers. This is an individual contributor role that does not have direct responsibility for supervision or performance. This is a virtual role supporting partners in the mountain and western regions of the US with up to 25% travel annually. Job Description Core Responsibilities Drives incremental monthly sales as an inside sales resource to meet or exceed budget objectives with indirect channel partners in a given market or region who are sub agents of a master agent or direct agents/partners. Remotely recruits, trains, and supports the partner community to position the entire suite of Comcast Business solutions. Serves as liaison to assigned channel partners concerning any sales related issues and escalations. Responsible for interacting with the local market leadership to discuss sales activities, sales strategies, and escalations in the region or division. Works closely with Partner Sales Managers and Directors on regional market initiatives and partner recruitment events. Exercises judgement and discretion in negotiating deal pricing with agents and partners. Collaborates with internal teams such as sales engineering, finance, etc. to provide exceptional client service to the partner and the customer. Educates partners on the Comcast Business portfolio and provides consultative guidance on solutions. Serves as liaison to channel partners with regards to any sales related issues. Ensures consistent completion of product install by partnering with regions relative to survey, order acceptance, construction process and post-sale process. Provides accurate and detailed weekly forecast funnel via Salesforce CRM. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Requirements

Ability to build effective internal relationships with regional resources in order to support the partners.
Excellent oral and written communications skills.
Possess Technical Skills related to Commercial Applications (routers and networking desired).
Team player, able to handle ambiguity, anticipate and react to changes quickly (flexible with hours and duties).
Ability to quickly make decisions independently.
Up to 25% National and Regional travel annually.
Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.

Nice To Haves

1 - 3 years of experience managing indirect channel partner sales relationships.
Keen knowledge of the telecommunications industry and I/P packet-switched technology.
Understanding of data, voice and video applications and Integrated Access Devices.
Comprehension of WAN, CPE and LAN architecture and topology.
Knowledgeable of the OSI mode l with emphasis on layer 2 & 3 technology and construction necessary for diverse builds.

Responsibilities

Drives incremental monthly sales as an inside sales resource to meet or exceed budget objectives with indirect channel partners in a given market or region who are sub agents of a master agent or direct agents/partners.
Remotely recruits, trains, and supports the partner community to position the entire suite of Comcast Business solutions.
Serves as liaison to assigned channel partners concerning any sales related issues and escalations.
Responsible for interacting with the local market leadership to discuss sales activities, sales strategies, and escalations in the region or division.
Works closely with Partner Sales Managers and Directors on regional market initiatives and partner recruitment events.
Exercises judgement and discretion in negotiating deal pricing with agents and partners.
Collaborates with internal teams such as sales engineering, finance, etc. to provide exceptional client service to the partner and the customer.
Educates partners on the Comcast Business portfolio and provides consultative guidance on solutions.
Serves as liaison to channel partners with regards to any sales related issues.
Ensures consistent completion of product install by partnering with regions relative to survey, order acceptance, construction process and post-sale process.
Provides accurate and detailed weekly forecast funnel via Salesforce CRM.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.