Inside Parts Sales Manager (Counter Team) – Truck & Bus Dealership – Hyattsville, MD Leadership Role | Growth Opportunity | Full Benefits Now Hiring: Inside Parts Sales Manager

Accel Talent Group•Hyattsville, MD

About The Position

We are seeking an experienced and driven Inside Parts Sales Manager to lead our Parts Counter Team at our Truck and Bus dealership in Hyattsville, MD . This role is responsible for overseeing all inside parts sales counter operations , including front counter (retail/walk-in), back counter (service technicians), and internal sales support. The ideal candidate has strong heavy-duty truck or bus parts experience, proven leadership ability, and a track record of driving parts revenue and gross profit.

Requirements

3+ years of heavy-duty truck, bus, or commercial vehicle parts experience
Strong knowledge of heavy-duty truck components and systems
Experience with dealership management systems (DMS)
Proven ability to drive sales and manage team performance
Strong communication and leadership skills
High School Diploma or GED required

Nice To Haves

Prior counter sales leadership or supervisory experience preferred

Responsibilities

Lead and manage the inside parts sales counter team (front and back counter)
Supervise daily counter operations to ensure efficiency and customer satisfaction
Coach, train, and develop counter sales staff
Drive retail, wholesale, and internal parts sales performance
Monitor and improve gross profit margins and departmental KPIs
Ensure timely parts support to the Service Department
Resolve escalated customer or technician issues
Oversee order accuracy, pricing integrity, and inventory coordination
Collaborate with the Parts Manager on inventory strategy and department growth
Maintain a professional, organized, and high-performing counter environment