Inside Sales Representative, Canada

ACT Lighting Inc

7h

About The Position

The Inside Sales Representative, Canada, is responsible for driving sales growth, building strong customer relationships, and representing our key brands in the music accessories market to our international, OEM and domestic distributor clients.

Requirements

• Bachelor's degree in Business, Marketing, Music, or related field (preferred).
• 2+ years of inside sales experience in the music industry or related field.
• Proven track record of meeting or exceeding sales targets.
• Strong knowledge of music accessories, cables, interfaces, and related products (preferred).
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a remote environment.
• Proficiency in CRM software, Google Workspace and Microsoft Office Suite.
• Willingness to travel as needed up to 25%.
• Strong problem-solving and trouble-shooting skills; ability to multitask.

Nice To Haves

• Bachelor's degree in Business, Marketing, Music, or related field (preferred).
• Strong knowledge of music accessories, cables, interfaces, and related products (preferred).

Responsibilities

• Builds and maintains strong relationships with existing customers to drive repeat business and upsell opportunities.
• Identifies and researches potential clients through various channels such as cold calling, email campaigns, and social media to generate new sales opportunities.
• Conducts sales presentations through online meetings or phone calls to introduce the company's products or services, highlighting their features and benefits to potential clients. Attend trade shows, conferences, and industry events as needed.
• Maintains a thorough understanding of the company's products or services to answer questions and address any concerns from potential or existing customers effectively.
• Utilizes CRM software to track interactions with potential and existing customers, schedule follow-ups, and manage sales pipeline efficiently.
• Meets or exceeds monthly, quarterly, and annual sales targets through effective sales strategies and customer outreach.
• Guides potential clients through the sales process from initial contact to closing the sale, including preparing quotes or proposals, and negotiating terms.
• Provides exceptional customer service by addressing customer inquiries, solving problems, and maintaining a positive relationship with clients to encourage repeat business and referrals.
• Stays informed about market trends, competitor activities, and customer needs to adjust sales strategies and approaches accordingly.
• Collects and analyzes customer feedback to identify areas for improvement in products, services, or sales processes and relay this information to the relevant departments.
• Identifies opportunities to sell additional products or services to existing customers, enhancing customer satisfaction, and increasing sales revenue.
• Prepares and presents sales reports to management, detailing sales performance, potential sales opportunities, and challenges faced.
• Works closely with the marketing, product, and customer service teams to ensure a cohesive approach to achieving sales goals and improving customer satisfaction.
• Participates in training to learn all facets of the job through various resources, including hands on training.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level