Inside Sales

Innovative Office Solutions LLC•Burnsville, MN

13d

About The Position

Innovative is a progressive provider of office productivity solutions. Making workplaces more productive with office products, furniture & design, facility & break room supplies, print & graphic design, promotional products, technology solutions, industrial supplies and lighting solutions. As an Inside Sales Representative for Innovative, you are responsible for providing exceptional customer satisfaction by effectively handling customer sales inquiries and introducing new products and promotions, through inbound and outbound sales calls. You will work with various teams throughout the company to maximize the customer experience by understanding customer needs and providing support and effective solutions. You must also be comfortable building relationships with new and existing customers, generating interest in the product lineup, and closing sales.

Requirements

Motivation to meet sales goals
Closing skills
Prospecting skills
Technical understanding
Builds relationships
People Skills
Customer Focus
Professionalism
Self-motivated and self-directed
Ability to work in a fun and fast-paced environment
Managing multiple opportunities with deadlines

Responsibilities

Responsible for initiating sales, quoting, and order taking
Cultivate existing customer relationships and onboarding new customers
Build and maintain strong relationships with clients
Conduct outbound calls to potential customers in the designated market
Proactively analyze customer buying trends and recommend appropriate products or services to continually grow revenue
Maintain frequent contact with customers via various communication methods
Meet and exceed sales goals
Document customer calls, sales activity, and other customer/prospect info
Develop new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Partner with category specialists to grow customer revenue
Provide exceptional customer service and address any inquiries or concerns
Close new accounts by filling out appropriate forms and following new account procedures
Update knowledge by learning new products or learning more about each of our categories
Perform effective online demos to prospects
Team up with the Innovative category specialists to build pipeline and close deals
Ability to work in a fast pace and results oriented environment
Must be willing to meet and exceed sales objectives