Inside Sales

Bauer Built•Mount Pleasant, MI

13d•Onsite

About The Position

Inside Sales Why Join Us? At Bauer Built, we’ve been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to make it better. Our 80+ years of success is built on a foundation of hard work, integrity, and a dedication to doing what’s right. When you join our team, you’re not just an employee; you’re a part of a close-knit group that values your contributions and supports your growth. If you’re looking for a place where your skills make a difference and you can build a rewarding career, Bauer Built offers the opportunity to grow alongside a company that’s built to last. What You’ll Do: Assist customers in selecting appropriate tires and automotive services based on their needs and budget. Professionally handle incoming phone calls, emails, and walk-in customers. Process sales transactions and maintain accurate records of customer interactions, sales, and follow-ups using CRM or POS systems. Coordinate with service technicians and shop staff to ensure timely installation and service completion. Stay current on product offerings, promotions, pricing, and industry trends. Address customer complaints, concerns, and warranty questions in a professional and solution-oriented manner. Maintain a clean, organized front-counter and work area while following all safety policies and procedures.

Requirements

Strong customer focus and service orientation.
Ability to build and maintain positive customer relationships.
Product knowledge and willingness to continuously learn.
Safety awareness in a shop environment.
Effective problem-solving and conflict-resolution skills.

Responsibilities

Assist customers in selecting appropriate tires and automotive services based on their needs and budget.
Professionally handle incoming phone calls, emails, and walk-in customers.
Process sales transactions and maintain accurate records of customer interactions, sales, and follow-ups using CRM or POS systems.
Coordinate with service technicians and shop staff to ensure timely installation and service completion.
Stay current on product offerings, promotions, pricing, and industry trends.
Address customer complaints, concerns, and warranty questions in a professional and solution-oriented manner.
Maintain a clean, organized front-counter and work area while following all safety policies and procedures.