Instructional Design & Systems Administrator

California Western School of Law•San Diego, CA

13h•$75,000 - $82,000•Onsite

About The Position

California Western School of Law is seeking a collaborative and innovative Instructional Design & Systems Administrator to join our Education Technology team. Reporting to the Associate Director for Educational Technology & Strategic Initiatives, this role serves as the primary administrator of the Canvas LMS system and the main point of contact for vendor-related support and system optimization. The position plays a critical role in supporting and enhancing the institution’s learning technology ecosystem, including integrated tools such as Panopto, Zoom, Turnitin, Qwickly, Watermark, and a forthcoming custom SIS. This individual will work to advance effective instructional design, promote student engagement, and develop training resources that support excellence in teaching and learning. This is an on-campus position.

Requirements

Bachelor’s degree with major in Instructional Design or related area of study with at 4-6 years of LMS administration desired.
Equivalent combination of education and experience may be substituted.
Must be willing to work evenings and weekends.
Must have familiarity with best practices and adult learning theory/principals.
This position regularly works with faculty and staff on LMS related projects. Impeccable interpersonal and customer service skills are required.
Must demonstrate excellent written and verbal communication skills as well as organization and time management skills.
Must have strong ability to organize, prioritize, and work toward multiple goals at the same time.
Must be detail oriented. Capable of carrying out a given task with all details necessary to get the task done well.
Excellent problem solving, analytic, and troubleshooting skills required.
Experience with videoconferencing, video capture and video content management software such as Panopto and Zoom.
Advance level computer skills.
Experience with Microsoft Office 365, including Outlook and Teams.
General Internet skills are essential.
Intermediate to advanced MS-Excel ability required.
Familiarity with MS Active Directory.
Aptitude for learning new technology.

Nice To Haves

Experience working in higher education strongly preferred.
Canvas Certified Administrator preferred, or willing to take certification course.

Responsibilities

Act as main learning management administrator, including evaluating feedback to continuously iterate and improve upon content.
Monitor and maintain Canvas environment including but not limited to: Templates, Term Calendars, Accessibility dates, monitoring/managing updates
Creation of course shells each term.
Manage user accounts and enrollments, primarily via SIS imports.
Ensure maximum utilization of LMS and plan/implement updates, improvements and new features.
Manage integration with other applications, currently: Zoom, Panopto, Watermark, Qwickly, Turnitin, Intedashboard and Examplify.
Maintain “special case” courses each term
Regularly update student facing department pages.
Present group training sessions as needed.
Ensure consistency in e-learning experience and design.
Act as primary contact for all LMS vendor issues and concerns, liaison with vendor for issue resolution.
Process and track learning requests via ticketing system, including formal training requests and daily "help" requests.
Keep up to date on LMS skills as well as other forms of learning technology.
Develop and produce LMS analytical data reports as requested.
Train new faculty/staff Canvas users.
Maintain training content library/website (Lib Guides) ensuring regular updates for relevance.
Apply adult learning theories to write engaging and relevant instructional materials (web-based and instructor-led).
Help develop team members in additional training on instructional design methodologies and learning tools.
Develop professional working relationships with departments across the organization.
Work with Ed Tech staff in ticket and software management, as well as setup and support of classrooms/meeting rooms as needed.
Participate in department meetings and other committees, groups, and task forces as assigned.
Work with appropriate level of assistance, instruction and supervision.
Proactively advise supervisor of project status, potential issues and overall work progress.
Perform, with team approach, other duties as assigned.

Benefits

Generous employer contribution for Medical, Dental and Vision Insurance (depending on which plan/level the employee elects).
403 (b) Employer Retirement contribution of 8% (up to 8k per year) Fully and immediately vested.
Company Paid Life and AD&D Insurance.
Paid Long-Term Disability Insurance.
Flexible Spending Plan.
Paid Winter & Fall Breaks
Additional 10+ Paid Holidays
Accrued Paid Time Off
Wellness Programs
Little Italy/Downtown location for convenient access to great restaurants and after-hour activities.
Free on-campus parking facilities provided.
Employee engagement events are held both virtually and on-campus.
On-Campus Convenience Store.
Complimentary bottomless Specialty Coffee.
Use of on-campus Law Library facilities.