Integrated Community Care Coordinator

TAPESTRY 360 HEALTHChicago, IL
8d$43,000 - $46,000

About The Position

Summary: The Coordinator, Integrated Care (CIC) is the link between patients, community members and Tapestry 360 Health (Tap 360). The Integrated Coordinator partners with patients and community members to provide disease-specific health education and connect them with resources for identified social needs.

Requirements

  • A minimum of two years of healthcare or public health experience is required.
  • Experience with electronic medical record systems and Microsoft Office is required.
  • High school diploma or GED Required

Nice To Haves

  • Associate or bachelor’s degree is preferred.
  • Bilingual and/or bicultural preferred.
  • Top spoken languages in our service area: Spanish, Arabic, Vietnamese, Burmese, French, Amharic, Hindi.
  • Excellent interpersonal communication skills.
  • Ability to communicate using plain language.
  • Familiarity with and/or ability to learn how to use Microsoft Office.
  • Ability to use computers, laptops, and cellphone apps.
  • Demonstrated ability to effectively work as part of team.
  • Demonstrated problem solving and critical thinking skills.
  • Demonstrated ability to practice cultural humility.
  • Passion for helping others.

Responsibilities

  • Provide peer support and advocacy for patients navigating the medical system and building relationships with family and other individuals
  • Assesses health risk and social needs for a given population, and connects patients/participants to needed resources
  • Participates in addressing care gap measures both for existing patients and encourages/educates community participants about these necessary tests/activities.
  • Maintains and distributes approved disease-specific education
  • Communicates with patients regarding scheduled initial appointments when needed. At times, may assist patients in obtaining primary care, specialty care, and ancillary services.
  • Assists with patient referrals from community partners.
  • Enters and maintains electronic medical records, compiles reports and completes other program documentation
  • Supports population health and quality improvement efforts, including conducting outreach and education to targeted populations of patients
  • Other duties may be assigned

Benefits

  • Tapestry 360 Health offers a comprehensive benefits package including health insurance, dental insurance, retirement savings plans, paid time off, continuing education support and eligibility for the Public Service Loan Forgiveness (PSLF) program.
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