Integration & Coordination Manager

TX-HHSC-DSHS-DFPS • Austin, TX

8d

About The Position

The Integration & Coordination (I&C) Unit provides project coordination, support, and management of cross-functional initiatives led by the Office of Data, Analytics, and Performance (DAP). The unit is responsible for ensuring project goals are successfully fulfilled by collaborating with diverse subject matter expert groups and aligning team efforts, while delivering exceptional customer support. The I&C unit plays a critical role in helping to create processes and relationships that drive toward a strategic, agency-wide approach to data, analytics, and performance.

Under the direction of the I&C Director, the I&C Manager provides strategic direction, management, and guidance to an I&C team. The I&C Manager also serves as a project lead and project stakeholder advocate for DAP by planning, developing, and managing highly complex, highly visible federally and state-directed initiatives, ensuring their alignment to the needs of DAP and HHS.

This role performs advanced (senior-level) (1) project management and (2) managerial work administering the daily operations and activities of one of the I&C teams. Project management work involves coordinating the planning and initiation of projects at various levels of completion; developing work plans; communicating and collaborating with various project stakeholders management, and other relevant parties to understand their analytical needs; monitoring the progress and schedule of projects; and preparing and communicating status reports. Managerial work involves establishing goals and objectives; developing guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating team success; and delegating assignments and projects to employees best positioned to complete them.

The I&C Manager plans, assigns, and supervises work of others. Works under limited supervision, with considerable latitude for the use of independent initiative and sound professional judgment.

Requirements

• Knowledge of: Operations of the organizational structure and functions of the agencies that comprise the HHS system (or ability to quickly acquire the knowledge)
• Knowledge of: Performance improvement and continuous quality improvement processes.
• Knowledge of: Organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies and procedures.
• Skill in: Coordinating and collaborating across state agencies and divisions.
• Skill in: Communicating effectively orally and in writing and presenting information publicly.
• Skill in: Skill in synthesizing, analyzing, and evaluating highly complicated and technical information and translating it easily into clear and concise documents or presentations appropriate for an executive audience.
• Skill in: Effective oversight, planning, development and implementation of new or updated processes.
• Skill in: Managing multiple and competing priorities.
• Skill in: Problem solving.
• Skill in: Relationship building and working collaboratively and cooperatively with diverse groups.
• Skill in: Critical thinking to identify problems, evaluate alternatives, and recommend effective solutions.
• Skill in: The development and use of work simplification methods.
• Ability to: Identify issues and effectively solve problems.
• Ability to: Analyze complex issues and develop plans for preventing and mitigating problems.
• Ability to: Exercise sound judgment in critical decision-making.
• Ability to: Effectively manage, motivate and build effective work teams.
• Ability to: Inspire and motivate resources that don’t directly report to the position.
• Ability to: Evaluate, analyze, and make innovative recommendations for program improvements that increase efficiency or improve customer experience.
• Ability to: Manage large, complex projects and initiatives, specifically organizational change or process improvement projects.
• Ability to: Implement and use new technology and work processes to enhance decision-making.
• Ability to: Build, establish, and maintain effective working relationships and coalitions.
• Ability to: Communicate complex data insights to non-technical stakeholders.
• Graduation from an accredited four-year college or university, plus five years of full-time work experience in the health and human services or related field(s).
• Experience in developing reports for executive audiences, analyzing complex information, managing large-scale, complex projects, or initiatives, managing change or process improvement required.

Nice To Haves

• Advanced degree preferred.
• HHS policy and/or program experience, evaluating business processes, and developing policies and processes to promote efficiency and accountability are preferred.
• Prior management experience strongly preferred.

Responsibilities

• Team Management
• Cross-Functional Coordination
• Project Oversight
• Project Management
• Management Administration

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level