Integration Project Manager

BEST FRIENDS PET CARE INC • Irving, TX

1d • $70,000 - $80,000 • Onsite

About The Position

The Integration Project Manager plays a critical role in the successful integration of newly acquired centers into Best Friends Pet Care. Reporting to the Director of Integration, this role serves as the central project manager for the integration workstream for an acquisition. The position is responsible for coordinating and managing the full integration workflow across Finance, HR, and Operations — including vendor transitions, accounts payable setup, system onboarding, licensing transfers, and operational handoffs. This individual ensures each integration step is completed accurately, on time, and in alignment with Best Friends’ operational standards, working closely with cross-functional teams to deliver a smooth and organized transition. Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation: Strategic Process Design & Governance Workflow Architecture: Design, implement, and maintain structured integration workflows for newly acquired centers, coordinating processes across Finance, Operations, and HR. This includes managing the repeatable steps required for vendor transitions, accounts payable setup, system onboarding, and operational handoffs to ensure each acquisition is integrated consistently and efficiently. Vendor Integration Strategy: Lead the end-to-end execution of vendor transfers; identify potential risks or bottlenecks in the transfer lifecycle and deploy mitigation strategies to ensure business alignment. Policy Development: Formulate and maintain standardized acquisition policies and "recovery toolkits" to ensure consistency across the company’s 80+ locations. Scalable Prototyping: Leverage tech fluency to design and pilot new digital workflows, ensuring they are user-friendly and ready for enterprise-wide adoption. Advanced Data Analytics & Performance Management Predictive Reporting: Synthesize complex data sets from company databases to build forward-looking enterprise strategies; translate raw metrics into actionable financial performance recommendations for senior leadership. System Integrity Oversight: Act as the primary administrator for acquisition-related systems, ensuring data alignment across disparate databases. Leadership & Cross-Functional Influence Project Leadership: Identify a specific operational gap and lead the end-to-end creation of a solution – from initial concept to final implementation. Change Management: Drive the adoption of new systems and processes across the organization, conducting training and workshops to ensure mission-aligned performance. Risk & Compliance Management Confidentiality Governance: Manage high-stakes proprietary business and financial data with total discretion, serving as a trusted advisor during sensitive negotiation phases

Requirements

• Detail-oriented and highly organized
• Ability to adhere to highest standards of confidentiality and discretion in all proprietary business, financial and employee matters
• Proactive, organized and driven self-starter with ability to pull reports to synthesize data and build the strategy for the enterprise to follow.
• Able to adapt to an evolving and high-performance work environment
• Critical thinking and problem-solving skills
• A sense of ownership and pride in your performance and its impact on the company’s success
• 3 - 5 years of Acquisition or Administrative experience, in the services/hospitality field preferred
• Demonstrated experience in leading cross-functional projects and a history of successfully identifying and implementing process improvements that drive financial or operational performance.
• Technically fluent with a natural curiosity for emerging tools; ability to quickly master and optimize new software platforms beyond standard MS Office Suites.
• Demonstrated ability to take a project from a ‘blank slate’ to a finished, high-impact product or process that you are proud to own.
• A lifelong learner who proactively seeks out new industry knowledge and technical skills to enhance departmental efficiency.

Responsibilities

• Design, implement, and maintain structured integration workflows for newly acquired centers, coordinating processes across Finance, Operations, and HR.
• Lead the end-to-end execution of vendor transfers; identify potential risks or bottlenecks in the transfer lifecycle and deploy mitigation strategies to ensure business alignment.
• Formulate and maintain standardized acquisition policies and "recovery toolkits" to ensure consistency across the company’s 80+ locations.
• Leverage tech fluency to design and pilot new digital workflows, ensuring they are user-friendly and ready for enterprise-wide adoption.
• Synthesize complex data sets from company databases to build forward-looking enterprise strategies; translate raw metrics into actionable financial performance recommendations for senior leadership.
• Act as the primary administrator for acquisition-related systems, ensuring data alignment across disparate databases.
• Identify a specific operational gap and lead the end-to-end creation of a solution – from initial concept to final implementation.
• Drive the adoption of new systems and processes across the organization, conducting training and workshops to ensure mission-aligned performance.
• Manage high-stakes proprietary business and financial data with total discretion, serving as a trusted advisor during sensitive negotiation phases

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED