Intermediate IT Onsite Support

University of Arkansas • Little Rock, AR

1d • Onsite

About The Position

Under general direction, manages the IT procurement and inventory management function within the IT department. Maintains records and databases containing information regarding licenses, warranties, and service agreements for the organization’s hardware and software. Minimizes organizational cost through product standardization and tracking. Tracks quantity throughout the product lifecycle. Monitors effectively both on a daily basis and long-term IT asset portfolio (software and technology related hardware with regard to cost, control, risk, compliance, business performance objectives and IT Governance as established by the organization. Maintains and issue Vocera devises, cellphones and Pagers. Remains up-to-date on emerging technologies that would benefit UAMS and complements UAMS’s mission/goals.

Requirements

• Associate's degree plus 1 year's IT experience providing end user support or IT related experience OR High School diploma plus 3 years IT experience in cabling, low voltage systems, carpentry/building maintenance.

Nice To Haves

• Bachelor's degree in information technology or related field of study.
• Customer Service experience.

Responsibilities

• Manages the IT procurement and inventory management function within the IT department.
• Maintains records and databases containing information regarding licenses, warranties, and service agreements for the organization’s hardware and software.
• Minimizes organizational cost through product standardization and tracking.
• Tracks quantity throughout the product lifecycle.
• Monitors effectively both on a daily basis and long-term IT asset portfolio (software and technology related hardware with regard to cost, control, risk, compliance, business performance objectives and IT Governance as established by the organization.
• Maintains and issue Vocera devises, cellphones and Pagers.
• Remains up-to-date on emerging technologies that would benefit UAMS and complements UAMS’s mission/goals.

Benefits

• Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree