Intern - Customer Service- Summer 2026

US Conec, Ltd. • Hickory, NC

1d

About The Position

US Conec, Ltd. is a trusted, global company that prides itself on engineering excellence—creating innovative connectivity solutions that support today’s most important technologies. We foster a friendly, inclusive culture that values teamwork, creativity, and mutual respect. At US Conec, you’ll find real opportunities to grow and make a meaningful impact in a company that genuinely cares about its people and its customers. With competitive compensation, excellent benefits, and a supportive environment, this is a place where you can build your future—whether your interests lie in manufacturing, engineering, operations, or beyond.
Role Overview
Are you energized by solving problems, improving processes, and helping customers succeed? As a Customer Service Intern, you’ll gain hands‑on experience supporting a fast‑paced, high‑growth organization while learning how data, systems, and workflows come together to deliver an exceptional customer experience. You’ll work closely with our Customer Service, Operations, and Planning teams to explore how real customer interactions translate into measurable business impact.

Requirements

• Students majoring in Business, Operations, Analytics, or related fields
• High‑energy, driven individuals with strong customer instincts
• Confident, assertive communicators who enjoy fast‑paced environments
• Creative thinkers who can look beyond the obvious and challenge the status quo
• Comfortable working with numbers, systems, processes, and data
• Interested in learning how service, operations, and manufacturing intersect
• US Conec will only employ those who are legally authorized to work in the United States.
• Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Nice To Haves

• Preferably students approaching graduation and exploring long‑term growth opportunities

Responsibilities

• Stress‑test existing Customer Service workflows to identify gaps or inefficiencies
• Analyze customer mix and document trends that influence service requirements
• Identify, document, and investigate friction points within the customer service process
• Support data‑driven improvements that enhance responsiveness and accuracy
• Assist in evaluating Customer Service KPIs and exploring ways to improve performance
• Collaborate with cross‑functional teams to understand how product flow and scheduling impact customers

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed