International Customer Service Administrator
About The Position
Seneca Foods is one of North America's leading providers of packaged fruits and vegetables with facilities located throughout the United States. Our high quality products are primarily sourced from over 2,000 American farms. Seneca holds the largest share of the retail private label, food service, and export canned vegetable markets, distributing to over 90 countries. Products are also sold under the brands of Libby’s®, Aunt Nellie’s®, READ®, Seneca Farms®, Green Valley®, CherryMan®, Paradise®, Pennant®, and Seneca labels, including Seneca snack chips. Seneca also provides vegetable products to other companies under various co-pack arrangements. Seneca Foods in Janesville, WI is currently seeking a Customer Service Administrator to join our team.
Requirements
- Office experience with emphasis on order processing or data entry, Microsoft Word & Excel.
- Must be a self-starter and team player.
- Must be detail oriented, accurate and organized with good communication skills.
Nice To Haves
- Experience in SAP or other ERP systems, Microsoft Office (excel, word, outlook) perferred.
Responsibilities
- Enter orders - verify orders, advise customer on order status.
- Maintain good customer relationship and customer contact.
- Maintain customer profile.
- Maintain communication with sales on problems as they arise.
- Elevate customer issues to Management to assist in resolution.
- Initiate information requests.
- Request booking details and maintain shipping schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
