IS Menards.com Systems Team Lead

Menard•Eau Claire, WI

11d•Onsite

About The Position

Supervise and train Team Members in the Menards.com Systems Department. Develop and coordinate project plans while managing the overall execution of the plans on time and within budget. Analyze and evaluate existing or proposed systems and devices to process data. Prepare program specifications, diagrams, and dataflow charts and submit recommendations for solutions. Coordinate system installation with user departments and operations ensuring satisfactory results. Provide advanced-level software support for all department applications and Team Members.

Requirements

Bachelor or Associate Degree in Computer Science, Software Development, Software Engineering, or related major
Minimum of 3 years professional experience with Java case tools and programming
Knowledge of MySQL, MSSQL, or Oracle database administration, data definition language (DDL), structured query language (PL/SQL) and object relational database design concepts and practices
Knowledge of UNIX or Linux operating system and proficient in understanding and writing UNIX shell programs
Excellent Skills With: Object-oriented analysis and design
Supervisory, management, and performance management skills
Interpersonal skills
Customer service skills
Organizational skills
Project management skills and knowledge of project management tools
Excellent analytical, consultative, and communication skills; as well as the ability to make good judgment with both technical and business personnel
Ability to successfully negotiate with vendors to provide service to the corporation
Ability to manage multiple priorities
Must work within designated normal office hours - Monday-Friday, 40 hours/week - at the Corporate Office in Eau Claire, WI (remote work is not offered)
Must be willing to work overtime as needed

Responsibilities

Project Resource Management: Perform project based performance reviews within two weeks of project completion
Ensure that Team Members are trained in all application areas for which the team is responsible
Supervise, mentor and train Team Members to ensure that job requirements are being completed
Develop training plans for Team Members
Project Management: Ensure projects are correctly planned according to established methodologies and standards
Develop requirements for projects and review with Users to ensure that the project meets current needs
Ensure the project plan is followed and is continually updated to ensure customer requirements are met
Coordinate project management for Team Members and as directed for specific projects
Maintain contact with users, department managers and directors and upper-level management personnel
Project Standards and Procedures: Enforce all Corporate Standards and IS Systems Standards to develop and support projects
Coach and teach staff in proper use, continuous improvement, and ongoing implementation of IS Standards
Responsible for quality assurance of projects and project assignments
Production Issues: Identify problem trends pro-actively
Develop and execute action plans
Follow established processes for problem handling or resolution
Development & Support: Maintain an in-depth knowledge of User’s operations to facilitate communication regarding User’s requirements
Meet with Users to evaluate customer satisfaction
Ensure Service Level Agreements are met
Analyze user enhancement and maintenance requests, determine priorities and possible solutions
Actively participate in developing program specifications, code review, and implementing program changes
Coordinate system installation with operations and applicable departments