IT Associate BA

KeyBank•Brooklyn, OH

4d•$63,000 - $96,000•Hybrid

About The Position

The IT Associate Business Analyst contributes to a cross-functional team in optimization of application capabilities & business processes. This role will provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs).

Requirements

2-3 years of experience working as a Business System Analyst or related IT roles
Analytical skills
Must be able to familiarize with and be hands on with the software application platform(s) supported by the squad
Must be able to familiarize and understand technical implementation of the software application platform(s) and bridge the gap between business and technology
Ability to work in a group/team setting. Takes accountability/responsibility for tasks and actions
Written and verbal communication skills
Strong collaboration skills and team player with positive attitude
Familiar with Agile, Scaled Agile Framework and Waterfall concepts
Familiarity with technical integration patterns including real time, batch integration patterns
MS Suite proficiency Word, Excel, PPT
Agile tools proficiency JIRA, confluence and the like.
Business Analysis deliverable in the form of use cases, process flows, data mapping documentation
Must be driven to deliver quality and have attention to detail

Nice To Haves

Experience in Retail Branch and Teller Operations
Experience with Agile methodology
Experience using JIRA and Confluence
Operations experience as Teller using Argo Teller21 platform, OLDs or equivalent exposure to retail branch Teller operations and systems
Familiarity with Alogent Front Counter or other check processing and GL reconciliation processes for Retail Branches

Responsibilities

Define requirements for new application features and enhancements that are consistent with strategic priorities.
Participates in the design process to ensure it supports business requirements and an optimized user experience.
Capture requirements for a low complexity system or module; understands the SDLC and its impact on deliverables.
Translate business requirements into technical requirements and convey with appropriate level of detail to the development team.
Work with developers and quality assurance teams to ensure requirements are well understood and optimal solutions are derived
Build expertise in specific business processes that support business objectives.
Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
Understands security, risk management, and IT process principles and escalate to appropriate team(s) as needed.
Active participation in Agile squad ceremonies, utilize Agile principles, and tools (Confluence, JIRA).
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.