IT Engineer I – Real-Time Systems

NiSource • Columbus, OH

3d • $82,200 - $123,200 • Hybrid

About The Position

NiSource is one of the largest fully regulated utility companies in the U.S., serving millions of customers across six states. We’re more than an energy provider—we’re a team committed to innovation, inclusion, and growth. At NiSource, you’ll find a workplace that encourages collaboration, supports professional development, and empowers employees to make an impact. The Real Time Systems Team provides operational support and innovative solutions while supporting critical utility systems. The real-time and historical data is used to support critical business operations and planning efforts. The team is responsible for the application support spread across approximately 250 servers, over 900 interfaces, and over 7 million data tags. The IT Engineer 1 works under the direction of the Manager IT Applications and is responsible for driving the performance of our IT Service Providers, providing enhanced guidance for technical problem support, and responsible for ensuing proper systems documentation is reviewed, approved, and maintained. As a Systems Analyst you will also be responsible for gathering requirements, writing technical specifications, configuration, and performing testing. Your responsibilities may include, but are not limited to:

Requirements

• Bachelor’s Degree or equivalent work experience
• 1+ years of experience with Windows System administration, Active Directory Security, PowerShell Scripting, or related IT Systems Supervisory Control and Data Acquisition (SCADA) duties
• 1+ years of experience with the installation, configuration, monitoring, and performance optimization of AVEVA PI or SCADA System servers, interfaces, and user tools
• 1+ years of experience as an AVEVA PI or SCADA System administrator
• Technical knowledge of networks, firewalls, and related hardware and software
• Authorized to work in the United States without requiring sponsorship.

Nice To Haves

• Familiarity with applications (hosting, information management, networking, etc.)
• Familiarity with SCADA, Operational Data Historian, HMIs, RTUs, PLCs
• Experience with PI Data Archive, PI Asset Framework, PI Asset Analytics, PI Event Frames, PI Vision, and PI Notifications
• Experience with PI integrator for business analytics
• ITIL certification
• Technical certifications

Responsibilities

• Partners with business and IT service providers to ensure timely resolution of systems issues and achievement of Service Level Agreements
• Participates in solution of designs for small to medium size capabilities, upgrades, and disaster recovery exercises, etc.
• Focuses on system stability, security, compliance
• Provide day-to-day production support for applications, infrastructure, and end user client tools (ex. Datalink, Process Book, and PI Vision)
• Provide performance optimization and system health monitoring in support of compliance with overall health and availability targets for production systems
• Provide installation, configuration, and monitoring support for the PI system servers, the application operating systems, interfaces, and client tools on end user workstations
• Provide monitoring and maintenance support for system security, deployment of patches, file backups, system restoration, and password management
• Perform root cause analysis along with recommending and implementing preventive techniques as required
• Support the analysis of business processes, information gathering, interpreting requirements, developing specifications, and implementing process workflows, including routing and approvals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level