IT Manager, Transformation (Hybrid)

Eversource Energy•Berlin, CT

2d•Hybrid

About The Position

The IT Transformation Manager is responsible for driving the successful transformation of the current Application Services delivery into a Product Based delivery model supported by DevSecOps and Scaled Agile practices. The Transformation Manager supports executive leadership in the establishment of transformation vision, outcomes, and roadmap. Establishes transformation program structure, operations, and governance processes. Leads the day-to-day delivery of the transformation program, including governance/cadence, integrated roadmap, and cross-workstream planning and alignment. Manages risks, issues, and dependencies; drives escalations and decisioning. Provides executive-ready status reporting ensuring visibility of progress and outcomes and timely decisions.

Requirements

Lead complex, multi-workstream programs with operating model change and demonstrate strong governance, planning discipline, and outcome-based reporting.
Make fast, well-informed trade-off decisions and communicate crisply with executives.
Influence across organization and align stakeholders with competing priorities.
Build transformation momentum through clear priorities, measurable milestones, and active impediment removal.
Demonstrated experience running large-scale IT transformations or enterprise programs with complex release planning and interdependencies.
Strong program/portfolio management capability and comfort operating through formal governance and escalation structures.
Bachelor’s degree in computer science, related technical discipline or related experience.
Minimum of ten (10) to twelve (12) years of experience in IT transformation, program management, product delivery, or DevOps leadership roles or similar leadership experience.
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.
Work includes researching, analyzing, writing and public speaking.
This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.

Nice To Haves

Advanced degree preferred.
Experience with Agile at scale (including standing up and running ARTs, establishing PI planning cadence and managing cross-ART dependencies) is desired.
Proven track record of leading large-scale transformation initiatives in complex enterprise environments.

Responsibilities

Own the integrated transformation plan and roadmap; sequence initiatives, manage dependencies, and align change management timelines with Eversource business priorities.
Establish and run transformation governance cadence and ensure decisions are documented and actioned.
Enable organizational readiness by mobilizing the right leaders and teams, confirming role clarity, and removing barriers to execution.
Coordinate with IT leadership and transformation workstream leads to balance transformation progress with current business/IT project delivery commitments and operational stability.
Align stakeholders across the organization (e.g., Business, IT, Security, Architecture, external vendors) to ensure consistent direction, design authority, and timely decisions.
Lead transformation program management activities (e.g., status, RAID, integrated milestones) and produce executive-ready progress reporting focused on outcomes and value.
Define and track success measures (value, delivery, adoption) and ensure transparency on progress versus targets.
Drive issue, risk, and decision management; resolve items rapidly with peers and escalate unresolved items through the agreed escalation path.
Ensure transformation impediments are addressed promptly and handled through the agreed resolution mechanism.