IT Network Systems Engineer - South Portland, Maine

Diodes Inc • South Portland, ME

3d • Onsite

About The Position

Diodes Incorporated (Diodes) is seeking a detail-oriented, motivated IT Systems Administrator to be part of our dedicated and talented team. In this role you will play a critical part in maintaining our company's technological infrastructure and ensuring seamless daily operations. This position is located in South Portland, Maine and reports to the US Infrastructure Manager.

Requirements

• Bachelor’s degree in computer science, information systems or related field is preferred
• Extensive awareness of Linux, UNIX, and related technologies
• Experience with Windows platform is preferred
• Understanding of infrastructure components (network, server, storage)
• Understanding of business continuity concept & solution
• Excellent scripting, programming, and automation abilities
• Knowledge of backup & recovery concept
• Strong understanding of server virtualization
• 3 years of experience as a System Administrator is preferred
• Ability to work in large, collaborative teams to achieve organizational objectives

Nice To Haves

• Industry certifications (Microsoft, VMWare, CompTIA, or others) are desired

Responsibilities

• Utilize company ticketing system to log, track, prioritize, and resolve support issues within established SLAs. Accurately document troubleshooting steps and user communication.
• Plan, deploy, administer, maintain and upgrade systems and services in line with the company’s current and future business requirements.
• Work with other members of the IT organization, the end user community and, potentially, external vendors to meet business requirements.
• Currently the administration and maintenance environments encompasses
• UNIX and UNIX cluster environment
• Windows systems
• VMware / Virtualization infrastructure 
• Backup solution
• Storage subsystem
• CAD environment
• Diagnose and resolve both hardware and software issues, including investigation of reported problems remotely or supporting other engineers who may be remote in investigations.
• Work with other stakeholders to ensure impact of problems are understood and approach to resolution is effective.
• Maintain data backups to reduce the risk of loss of company data and restore data and systems as required.
• Ensure licensing compliance for the operating environment.
• Maintain the IT business continuity plan to minimize risk to the on-going operation with an understanding of the company’s RPO and RTO needs. 
• Identify continual improvements opportunities in line with business requirements.
• Work will also be conducted within cleanroom environment which requires adherence to strict contamination control protocols essential for our semiconductor operations. This requires deep attention to detail to Diodes’ Standard Operating Procedures (SOPs), gowning protocols, safety regulations, etc.
• Assist with special projects and other duties as assigned

Benefits

• medical
• dental
• vision
• FSA
• 401k with company match
• company paid Short Term and Long-Term disability and standard life insurance policy
• paid time off
• employee wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level