IT Software Engineer – Manufacturing IT

Micron Technology • West Springfield, MA

2d

About The Position

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Manufacturing IT Software Engineer at Micron, you will play a critical dualrole supporting the applications and systems that power a highly automated semiconductor fabrication facility. This position combines IT Operations (incident response, monitoring, reliability engineering) with IT Development (enhancements, automations, rootcause fixes), requiring strong technical versatility and the ability to collaborate seamlessly across Development, Operations, and Manufacturing teams. You will serve as a site-level owner for key manufacturing applications and participate in a 24×7 oncall rotation to ensure high availability of production systems. The role requires strong problem-solving skills, cross-functional communication, and the ability to drive both rapid operational recovery and long-term engineering improvements.

Requirements

• 3-5 years of experience and a Bachelor’s Degree in Computer Science, Information Systems, or a related technical field
• Experience in IT operations, incident management, and production system support.
• Proficiency in C# or similar object-oriented programming languages.
• Strong SQL experience with Microsoft SQL Server or Oracle.
• Experience working with REST APIs and web service integrations.
• Excellent debugging, troubleshooting, and analytical problem-solving skills.
• Hands-on experience with ServiceNow ITSM, controlled change/deployment processes, and participation in a 24/7 on-call rotation.

Nice To Haves

• Source control and DevOps tooling experience (Git, GitHub, Azure DevOps, CI/CD pipelines).
• Scripting and programming experience (Python, PowerShell, Perl; Angular a plus).
• Containerization and orchestration knowledge (Docker, OpenShift, Kubernetes).
• Configuration management and service tools experience (Ansible, Consul).
• Monitoring and logging experience (Splunk or similar monitoring tools, logging frameworks).
• Systems and data-flow experience (basic Linux and Windows Server administration; NiFi or similar technologies).

Responsibilities

• Manage and resolve incidents using ServiceNow ITSM; participate in and lead Major Incident responses as needed.
• Build, maintain, and respond to monitoring and alerting solutions to ensure system availability.
• Develop software fixes, automations, and engineered solutions to prevent recurring issues.
• Validate and approve software deployments, ensuring zero impact to live Production environments.
• Document system knowledge, troubleshooting procedures, and recovery processes.
• Support infrastructure migrations and serve as an SME across Manufacturing IT systems.

Benefits

• Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.
• We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.
• Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.
• Additionally, Micron benefits include a robust paid time-off program and paid holidays.
• For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level