IT/Sr Application Svcs Analyst

Tallahassee Memorial HealthCare • Tallahassee, FL

1d

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only: Level II Trauma Center Primary Stroke Center Level III Neonatal Intensive Care Pediatric Intensive Care The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. Job Summary: Application systems expert in multiple or highly specialized phases of application systems analysis, design, implementation, and support. Formulates, defines, and performs complex analysis, design, and implementation of enterprise-wide information systems (IS) functionality. Responsible for Epic application modules and third party applications; designs and, customizes tables and screens; builds databases; and tests, “debugs,” upgrades, and documents information systems’ functionality under department management’s supervision. Utilizes and applies knowledge of process-flow analysis and major business automation functions to evaluate such needs. Designs and implements highly complex solutions using a variety of technologies in a supportable and scalable manner. Mentors IT/Application Svcs Analysts. Provides a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients’ experiences.

Requirements

• Bachelor's degree in IT, IT management, software engineering, computer engineering, computer science, computer information systems, applied engineering, health information management (HIM), health informatics, nursing informatics, nursing, health science, education, business administration, health care, or a related field. Human Resources (HR) may accept directly related work experience on a 1-year:1-year basis for required education.
• Active Epic Beaker Certification (Clinical Pathology and/or Anatomic Pathology).
• Deep understanding of HL7 messaging standards, laboratory instrumentation connectivity, and networking/IT infrastructure.
• Four (4) years of directly related professional experience
• Communication skills (critical).
• Problem-solving skills (critical)
• Related Epic certification(s) required. Multiple certifications may be required depending on functional area and job responsibilities. Required certification(s) must be obtained within ninety (90) days from last class completion. If a required certification is not obtained after three (3) examination attempts, the incumbent has a period of thirty (30) days after the last examination attempt to apply for other job opportunities within the organization. If unable to acquire another position within the organization, the incumbent’s employment with Tallahassee Memorial HealthCare, Inc. (TMH) ends.

Nice To Haves

• Direct experience with Data Innovations training or certification.
• Experience in high-volume, complex medical center environments.
• Familiarity with incident management and formal change-control processes.

Responsibilities

• System Configuration & Build: Coordinate the design, build, and testing of Epic Beaker (CP and/or AP) modules, including test compendia, specimen workflows, and result routing.
• Middleware Administration: Configure and maintain Data Innovations (DI) Instrument Manager, including driver installations, mapping, and complex rule-writing for lab device integration.
• Instrument Interfacing: Coordinate the transition of lab instrumentation to Beaker, managing frequent instrument additions, removals, and changes.
• Workflow Optimization: Partner with laboratory leadership and clinical stakeholders to translate operational needs into scalable technical specifications.
• Troubleshooting & Support: Serve as an expert for resolving complex connectivity, interface, and results-routing issues.
• Regulatory Compliance: Document all configurations and validation testing to meet CAP, CLIA, and HIPAA requirements.
• Mentorship: Provide guidance and subject-matter expertise to junior analysts and project teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level