L2C Readiness & Deployment Lead

Hewlett Packard Enterprise • Spring, TX

6d • Hybrid

About The Position

SUMMARY Ensures the organization is prepared to operate the future-state L2C model at each release. Aligns process changes, role impacts, deployment timing, and operational safeguards so go-lives are deliberate, controlled, and supported by the business. Owns release deployment planning and execution across L2C. Partners closely with Pillar Leads, the Chief Architect, and Program Manager to ensure every release moves through final readiness checks, cutover preparation, activation, and hypercare transition with flawless cross-pillar coordination. Reports into the L2C Management Office (LMO).

Requirements

• Experience leading business-side deployment and stabilization in complex transformations
• Strong understanding of front-office and back-office operational dependencies
• Ability to translate program milestones into tangible business preparedness checkpoints
• Structured, risk-oriented mindset with bias toward controlled execution
• Clear communicator able to engage operational leaders with credibility
• 8–12+ years in transformation delivery, deployment leadership, or operational readiness roles
• Experience supporting enterprise system implementations impacting revenue and customer processes
• Familiarity with Lead-to-Cash domains and executive-level go-live governance expectations
• Accountability
• Accountability
• Active Learning
• Active Listening
• Bias
• Business Decisions
• Business Development
• Business Metrics
• Business Performance
• Business Strategies
• Calendar Management
• Coaching
• Computer Literacy
• Creativity
• Critical Thinking
• Cross-Functional Teamwork
• Design Thinking
• Empathy
• Follow-Through
• Growth Mindset
• Intellectual Curiosity (Inactive)
• Leadership
• Long Term Planning
• Managing Ambiguity
• Personal Initiative

Responsibilities

• Enterprise Readiness Framing: Define what “ready” means for each release; including role clarity, operational controls, training completion, and support structures — and ensure criteria are measurable and enforced.
• Release & Deployment Orchestration: Coordinate deployment sequencing across pillars to minimize disruption and manage business capacity constraints.
• Cutover Planning and Execution: Own cutover runbooks, timing, checkpoints, and resource assignment/allocation.
• Operational Continuity Safeguards: Identify where process or system changes create risk to revenue, customer experience, or compliance; ensure mitigation and fallback plans are in place prior to go-live.
• User Validation & Sign-Off Discipline: Oversee business participation in UAT; ensure entry/exit criteria are upheld and that acceptance reflects operational reality.
• Stabilization & Early-Life Support: Shape and monitor hypercare approach, including issue triage, ownership clarity, and escalation pathways.
• Leadership Transparency: Provide fact-based visibility to readiness gaps, adoption risk, and stabilization trends to enable informed go/no-go decisions.
• External and Internal Comms: Orchestrate communications strategy for internal (e.g., sales, business, IT) and external (e.g. customers, partners) stakeholders

Benefits

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed