Lab Supervisor - St. Rita's Medical Center
About The Position
The Supervisor Lab Support Services supervises the department by coordinating workflows related to all aspects of laboratory support services to include processing, phlebotomy, specimen transport, supply distribution, patient registration, and customer service. They ensure compliance with regulatory and accreditation standards. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Requirements
- High School Diploma/GED (required)
- 5 years experience in a clinical laboratory setting (required)
- If supervising phlebotomy, 3 years phlebotomy experience (required)
- Active Listening
- Ability to discern the thinking of others
- Service Orientation
- Verbal and Written Communication
- Coordination
- Problem Solving
- Customer Service
- Leadership
- Keyboarding
- Microsoft Office
- Telephone Skills
- Organization
- Office Machine Operation
- Time Management
- Lab Information Systems
- Courier Software
- Phlebotomy Collection Software
- Ability to train staff
- Scheduling and timekeeping
- Accreditation standards
- Hiring and onboarding
- Laboratory Support Services
Nice To Haves
- Phlebotomy Certification (preferred)
- Associates, Medical Technology or a related science (preferred)
- Previous experience in a leadership position in customer service environment (preferred)
- Experience with EKG (preferred)
- EKG knowledge
- EMG knowledge
Responsibilities
- Utilizes working knowledge of procedures and theories in all areas of responsibilities.
- Hires, onboards, and administers disciplinary actions of staff as needed.
- Completes schedule and manages timekeeping.
- Implements policies and procedures as relates to specific area.
- Oversees training and orientation of staff.
- Maintains standards of accreditation for their area.
- Performs regular discussion on priorities and performance to staff via touch bases, check-ins, etc.
Benefits
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
