Lead Business Intelligence Analyst

Chesapeake Employers' Insurance Company • Towson, MD

1d • Hybrid

About The Position

The Lead Business Intelligence Analyst is a senior technical and analytical authority responsible for guiding the BI team, leading meetings, defining analytic standards, and ensuring consistent delivery of enterprise-ready insights. Operating within Chesapeake’s Azure-based lakehouse and governed enterprise semantic model architecture, the Lead BI Analyst oversees complex dashboard development, advanced KPI governance, analytical modeling, and BI workflow maturity.
This role expands upon Senior-level responsibilities by assuming leadership of BI ceremonies, providing technical decision authority, mentoring analysts at all levels, and managing complex cross-functional analytics initiatives. The Lead BI Analyst also serves as a strategic advisor to underwriting, claims, actuarial, finance, operations, and executive teams.

Requirements

• Bachelor’s degree in Business Analytics, Data Science, Finance, Insurance, or related field, or equivalent experience.
• 8+ years of experience in business intelligence, analytics, or data analysis roles.
• Demonstrated leadership in BI initiatives, technical coaching, and meeting facilitation.
• Expert-level experience with Power BI, including complex dashboard development, advanced semantic modeling, and optimization of complex DAX measures.
• Hands-on experience using Tableau for ad-hoc analysis and exploratory visualization.
• Advanced SQL skills and experience querying and analyzing enterprise data sets.
• Knowledge of insurance concepts such as policy lifecycle, claims, premiums, loss ratios, and reserving.
• Demonstrated customer service skills and ability to build trusted stakeholder relationships at the leadership level.
• Strong written and verbal communication skills with non-technical audiences, with the ability to explain complex technical concepts to executives.
• Experience using AI-assisted analytics tools to enhance analysis and business communication.
• Strong analytical, organizational, and multi-tasking skills.
• Proven experience mentoring peers or leading technical projects.

Responsibilities

• Leads BI team meetings, including standups, backlog refinement, intake prioritization, and analytics review sessions.
• Mentors and coaches all analysts on technical skills, data visualization best practices, and insurance domain knowledge.
• Architects, develops, and maintains complex Power BI dashboards, reports, and semantic models using trusted enterprise data.
• Serves as a primary analytics point of contact and strategic advisor for business stakeholders, providing responsive, customer-focused support.
• Establishes BI best practices across reporting, data storytelling, documentation, and model governance.
• Translates complex business questions into governed KPIs, metrics, and visualizations aligned to enterprise definitions.
• Acts as a Lead Data Steward for their domain, driving the adoption of the business glossary and defining standard metrics (e.g., in Microsoft Purview).
• Performs ad-hoc and exploratory analysis to identify trends, risks, and opportunities across insurance domains.
• Uses Tableau for rapid, ad-hoc, and investigative analysis prior to standardizing insights in Power BI.
• Applies AI-enabled analytics tools to accelerate insight generation, automate analysis, and enhance decision support.
• Validates analytical results, investigates anomalies, and partners with data engineering teams on complex data quality issues and pipeline optimizations.
• Defines and documents report logic, business rules, and data sources in accordance with department standards; reviews documentation created by junior team members.
• Communicates insights clearly through dashboards, written summaries, presentations, and AI-assisted narratives to executive and operational audiences.
• Participates in and leads aspects of agile planning, backlog refinement, and ongoing operational reporting support.
• Supports company business strategy and departmental goals by delivering accurate, timely, and actionable insights.
• Performs other duties as assigned.

Benefits

• health, vision, and dental coverage
• a robust PTO plan
• an 8% employer contribution to retirement regardless of team member contribution
• educational assistance
• opportunities to participate in team member appreciation events
• STD, LTD and group life insurance 1X a team members salary
• free tickets to community attractions
• flexibility to thrive in a hybrid work environment
• opportunity to participate in development and volunteer programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees