Lead Care Management Coordinator (Home Health)

Adventist Health • Lower Lake, CA

6d

About The Position

Coordinates incoming office referrals and verifies insurance coverage. Coordinates incoming calls from patients, family, physicians, and disciplines. Ensures that all personnel are informed of patient's hospitalization and follow-up with patients admitted to other hospitals. Coordinates small program(s) with limited budget/impact. Applies substantial knowledge and experience to perform a wide range of advanced activities and/or determines how to use resources to meet schedules and goals; serves as working supervisor for team or work group.

Requirements

• High School Education/GED or equivalent: Required
• Three years' relevant healthcare experience: Preferred

Nice To Haves

• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Registered Nurse (RN) or Licensed Vocational Nurse (LVN) licensure in state of practice: Preferred

Responsibilities

• Handles and coordinates incoming calls related to patients, physicians, referrals and agency services regarding physician orders, patient questions, and patient referrals.
• Facilitates telephone communications between, and demonstrates effective communication skills, with nursing, therapy, aide, social services, physicians, etc. regarding changes in patient/staff schedule, test results, etc.
• Assists with staffing/scheduling activities, soliciting input from managers.
• Provides follow-up for hospitalized patients, ensuring subsequent agency referral.
• Performs other job-related duties as assigned.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees