Lead Client Security Advocate - Assurance

ADP•Roseland, NJ

15d

About The Position

ADP is hiring a Lead Client Security Advocate -Assurance Are you an eager security, client service, or technology professional who wants to learn what a wide-scope security advocacy role across a global corporation has to offer? Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging? Are you ready to join a company offering career advancement opportunities throughout your career journey? Well, this may be the role for you. Ready to make your mark? This is an ideal opportunity for a motivated, collaborative, service-focused, and curious individual who is interested in building a career in security and client service. In this role, you will act as a trusted security advisor and advocate, engaging directly with internal and external clients—virtually and in person—to represent ADP's security program. No two days are the same. You will be one of the key security advocates, responsible for various client communication styles, advocacy, and assurance. You will work closely with cross-functional partners, navigate tight deadlines, and continually find ways to elevate the client experience. To thrive in this role, you'll need a demonstrated and strong background in security, technology, risk, business, or client service. You'll need advanced communication skills, both written and oral, relationship-building expertise, and the ability to engage senior stakeholders with professionalism and confidence. Our best advocates are collaborative, curious, and passionate about delivering outstanding client service. Like what you see? Apply now! Learn more about ADP at tech.adp.com/careers

Requirements

You'll have a bachelor's degree or equivalent.
A passion for world-class client service.
Curiosity to learn and an appetite for security and technology.
Demonstrated competency to stand and deliver.
Problem-solving leadership using sophisticated analytical thought to identify innovative solutions.
Strong relationship-building skills: you can communicate difficult concepts and negotiate with others to adopt different points of view.
Ability to work within a team across multiple time zones and on tight deadlines.
Flexibility to work on global assignments and special projects as needed.
8+ years of professional work experience in client service, business, information technology, risk, or security.
Demonstrated proficiency in grasping and translating technical concepts and making them easily understandable.
Excellent communication skills, both written and oral.

Responsibilities

You will be responsible for responding to client security inquiries in a professional, timely, and respectful manner while providing top-notch service to solve the most complex problems.
You will frequently engage with clients face-to-face, delivering presentations to advocate for the ADP Security program and provide assurance to our client's most challenging concerns
You will work with client auditors to satisfy the demands of an evolving third-party risk management landscape.
You will work with legal teams to advise on ADP Security Policies and Standards.
You will be a change agent, interpreting internal and external business challenges, then recommending best practices to improve Client Security Advocacy services.
You will have both depth and breadth of expertise in a Security discipline and serve the organization as a security Subject Matter Authority!
You'll engage across the organization to discuss client security requirements and explain our program. By using a consultative approach, you'll work directly with client service, sales, and legal teams to address client security concerns and requests.
You will be a problem solver! You are expected to think outside the box and identify creative solutions, often leading team projects with moderate resource requirements, risk, and complexity to drive efficiency across the organization.
You will work with individuals across the company – down the hall and across the globe - up to and including executives, to understand business goals and related communications needs, and then develop appropriate deliverables.

Benefits

Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community, and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

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