Lead Data & Marketing Solutions Architect

Servant

About The Position

At Servant, we empower leaders and organizations within faith communities through mission-driven digital transformation. We are seeking a Lead Data & Marketing Solutions Architect to serve as the senior technical solution owner and strategic partner for a high-impact nonprofit client. This is a client-facing, strategy-forward role—not a traditional engineering management position. You will act as the Integration Orchestrator for a complex ecosystem of data, analytics, marketing, and fundraising platforms, ensuring systems work together seamlessly to support mission-critical outcomes. Partnering closely with our Client Account Manager, you will guide senior stakeholders through high-stakes architectural and data decisions with broad organizational impact. You will lead a skilled team of Data Engineers and Analysts, overseeing day-to-day execution while maintaining ownership of the overall solution architecture. While you won’t write ETL pipelines day-to-day, you will have the authority to evaluate, challenge, and refine architectural decisions to ensure scalability, accuracy, and long-term value. We are seeking a Data Product Leader, not a pure infrastructure engineer. Your core “superpower” is Analytics & Reporting Integrity—ensuring that data captured across digital experiences flows accurately into the warehouse and downstream systems, enabling trustworthy reporting, insight generation, and informed decision-making that directly supports the organization’s mission.

Requirements

8–10+ years in technical leadership with experience in Solution Architecture, Data Engineering, or Technical Product Management.
Mastery (Hands-On):
Analytics & Tracking: Tracking plans, conversion logic, GA4, Rudderstack, or similar CDPs.
Data Integrity: Auditing and querying data to verify reporting accuracy.
Fluency (Architectural Oversight):
Data Warehousing: Snowflake, dbt, ETL/ELT patterns; ability to review Data Engineer’s architecture and API integrations.
Marketing Platforms: CRM data schemas (HubSpot, Virtuous) and warehouse integration.
Generalist Knowledge:
Web & Mobile: Familiarity with modern stacks to manage QA and release readiness of integrated systems.

Nice To Haves

Consulting experience preferred; ability to manage “up and out” to clients and “down and in” to delivery teams.
Alignment with Servant’s mission: a desire to work with faith-based nonprofits to enable digital transformation.

Responsibilities

Strategic Architecture & Value Engineering
Pragmatic Roadmapping: Partner with the Client Account Manager to map out technical scenarios, framing engineering decisions in terms of cost and business value (ROI).
Broker Technical Knowledge: Understand the client’s digital landscape and advise on high-impact changes, pushing vendors past “wheel-spinning” when issues arise.
Technical Authority: Serve as the primary technical decision-maker, translating complex business goals into executable technical roadmaps.
Data Product & Analytics Integrity (Hands-On Focus)
Tracking Strategy: Define and own tracking plans and conversion logic; implement standard JavaScript tracking SDKs to capture high-fidelity data at the source.
Reporting Trust: Ensure reporting accuracy by auditing pipelines combining donor, CRM, marketing, and mobile data; verify that Executive Dashboard numbers reflect reality.
Schema & Flow: Design logical data flows between web, mobile, and Snowflake warehouse, ensuring distinct systems share a common “data language.”
Ecosystem Orchestration & Vendor Management
Integration Architecture: Lead third-party platform integrations (Virtuous, FundraiseUp, Webflow, Rudderstack, Snowflake). Define clean integration points and ensure adherence to standards.
Marketing Technology Support: Provide technical recommendations for marketing initiatives, including UTM governance, A/B testing frameworks, and internationalization support for web and mobile.
Team Leadership
Mentorship: Provide architectural oversight to a team including Data Engineers, Data Scientists, and Analysts.
Stakeholder Bridge: Collaborate with Directors of IT, Data, and Marketing, leveraging emotional intelligence to navigate tension and drive consensus.