Lead Engineer – Front Office AI Platform (Ruby on Rails)
About The Position
We are seeking a Lead Engineer to help design, build, and operate backend platform services that support business-critical healthcare workflows. This role sits within a product-focused engineering group responsible for scalable, API-driven services used across multiple applications. You will be a hands-on technical leader, contributing directly to system design and implementation while influencing engineering standards, operational practices, and cross-team collaboration. The role emphasizes production ownership, system reliability, and pragmatic use of automation and AI-enabled capabilities where they provide measurable value. You’ll work primarily in Ruby on Rails (API-first services), building services deployed on AWS, with a strong focus on maintainability, observability, and secure handling of sensitive data. This is a technical leadership role. While it does not include formal people management, you will be expected to influence architecture decisions, raise engineering standards, and help develop other engineers.
Requirements
- 5+ years of experience building and operating backend services using Ruby on Rails or similar frameworks.
- Demonstrated ownership of production systems across their full lifecycle.
- Experience delivering automation or AI-assisted capabilities in production environments, including monitoring and operational considerations.
- Strong backend fundamentals: API design, distributed systems concepts, relational data modeling, and background processing.
- Experience with modern cloud-based delivery practices (AWS, Docker, CI/CD; container orchestration is a plus).
- A security- and privacy-first mindset, ideally with experience in regulated or sensitive domains.
- Strong communication skills and the ability to collaborate effectively with technical and non-technical partners.
- High ownership and accountability; you follow through and surface risks early.
- Pragmatic and thoughtful; you prioritize reliability, safety, and real-world constraints.
- Collaborative and low-ego; you value shared success and constructive feedback.
- Clear communicator; you explain tradeoffs and decisions with confidence and clarity.
- Mentorship-oriented; you enjoy helping others grow and improving how teams work together.
Responsibilities
- Design, build, and evolve API-first Rails services that power shared platform capabilities.
- Own service architecture and interfaces to support consistency and reuse across products.
- Deliver automation and model-assisted features with appropriate safeguards, monitoring, and operational controls.
- Establish and uphold best practices for production systems, including configuration management, rollout strategies, and ongoing evaluation.
- Design and optimize PostgreSQL data models for correctness, performance, and multi-tenant scale.
- Build and operate asynchronous and event-driven processing for high-throughput workloads.
- Maintain high standards for observability and reliability, including logging, metrics, alerting, and incident response.
- Ensure systems meet security, privacy, and compliance requirements, including careful handling of sensitive healthcare data.
- Lead by example through code reviews, technical design, documentation, and mentoring.
- Partner closely with Product, Design, and other engineering teams to deliver durable, high-quality solutions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
