Lead, Enterprise Capabilities & Standards

GSK•Durham, NC

1d•Hybrid

About The Position

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. We’re uniting science, technology, and talent to get ahead of disease together. The Medical Strategy & Capabilities Lead directs a compact, high-impact portfolio responsible for elevating US Medical Affairs’ scientific impact through capability-building, onboarding, and learning programs. This manager will supervise Directors responsible for Medical Strategy & Capabilities and Onboarding & Training (or equivalent senior individual contributors), aligning their work to a consolidated roadmap that accelerates time-to-proficiency, embeds medical excellence standards, and improves field and HQ effectiveness. The role balances people leadership, project and vendor management, cross-functional influence, and measurable delivery to ensure sustainable adoption of new ways of working, tools, and standards.

Requirements

An advanced scientific or clinical degree in science/healthcare (MD, PhD, PharmD, MSN, MN, MS, NP, PA).
Eight or more years of experience in the pharmaceutical/biotechnology industry.
Two or more years of experience in leadership/management roles.
Three or more years of experience in pharmaceutical/biotechnology industry within medical affairs or related functions.

Nice To Haves

Demonstrated ability to lead large-scale transformation projects and cross-functional teams in a fast-paced environment with experience in digital transformation and customer engagement tactics is highly desirable.

Responsibilities

Develop and execute enterprise-aligned medical and scientific communications strategy, standards, and frameworks to ensure high-quality, impactful assets (platforms, narratives, publications, slide decks, training, and field resources).
Ensure consistency of US scientific messaging by partnering with Medical Affairs and global leadership and standardizing processes with Therapeutic Area and Medical Account Team leaders.
Create and maintain frameworks, methodologies, tools, and best practices that transform ways of working, increase impact, and enhance customer experience.
Collaborate with Digital, Data & Technology, Medical Analytics, Operations, and other enabling functions to design and implement capability-building solutions and analytics-driven improvements.
Uphold scientific integrity and compliance with industry and company standards (GPP, ICMJE, SOPs), ensuring regulated content is audit-ready with rigorous project and vendor management.
Lead medical planning excellence for HQ and field, providing clear standards, resources, and strategies that boost performance, readiness, engagement, and scientific impact.
Oversee onboarding, learner-centric training curricula, and capability uplift programs (blended learning, LMS, simulations, assessments) for HQ and field medical teams, including MSLs.
Drive innovation in scientific communications by exploring new platforms and methodologies for more effective external engagement.
Manage resource allocation, benchmarking, and annual team evolution planning to ensure capacity and prioritize initiatives by business impact, compliance, and budgets.
Lead change management and communications to support adoption of new processes, systems, and ways of working, and track key measures to demonstrate team value and outcomes.
Ensure self and teams are partnering with relevant internal stakeholders to ensure alignment and consistency of US scientific messaging standards, lead problem solving initiatives to ensure seamless integration across planning teams (US and Global) and act as USMA point of contact for team.
Lead, coach and develop a high performing team; set clear goals and optimize resource allocation across therapeutic areas and event types.
Lead transformation in Medical Affairs by modernizing partnerships, digital collaboration, and data-driven strategy; anticipate industry trends to position the function as a trusted innovator; drive adoption through clear value communication and change management; and foster a culture of continuous improvement, experimentation, and knowledge sharing.
Ensure ethical, compliant, and disciplined execution across teams and partnerships by modeling scientific integrity and adherence to company policies and external standards (e.g., FDA, OIG, PhRMA), applying operational rigor and compliance in enterprise collaborations, and using structured project management, metrics, and reporting to measure value and impact.