Lead Representative, Service Training

Ameritas • Lincoln, NE

4h • Hybrid

About The Position

This position is responsible for facilitating classroom training for the
department using comprehensive knowledge of company products and processes. The
incumbent works independently to evaluate trainee performance and provide
performance coaching during the training period.

Location:
• This is a hybrid role working partially in-office (Lincoln, NE) and partially
from home.

Requirements

• H.S. Diploma or GED is required.
• 4-7 years of relevant experience is required.
• Excellent verbal communication and public speaking skills.

Responsibilities

• Conducts new hire classroom training to achieve trainee system, product, and process proficiency.
• Evaluates trainee performance, provide coaching, and recommend performance improvement goals.
• Maintains system, product, and department operations knowledge.
• Leads resolution of system issues that affect training.
• Assists with creating training material, training aides, and training binders.

Benefits

• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.
• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).
• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).
• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.
• Matching donations program.
• Paid volunteer time– 8 hours per month.
• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED