Lead UX Designer

Dexcom • San Diego, CA

7d • Remote

About The Position

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet the team: We’re a multi-disciplinary team of user experience, visual, instructional, and industrial designers. We work closely with design operations, user researchers, and design technology engineers. We create products that have a true impact on the lives of millions of people around the globe. We’re passionate about quality, usability, and simplicity. We build delightful and accessible products that display data and insights across multiple platforms. We follow the principles of user-centric design thinking to make data meaningful and actionable for our users. With this role, you’ll be part of the team focused on our over-the-counter Consumer biosensor products. You’ll design solutions that help users manage their health through data and insights. This includes glucose readings and related metabolic health information (nutrition, activity, sleep, etc.). You’ll work with a variety of stakeholders including Product Management, Engineering, Regulatory, Quality, and Medical Affairs from design concept to approvals and delivery. Where you come in: You’ll design for the consumer health market, helping users achieve better health outcomes. You’ll contribute to monitoring activities of the diabetes, nutrition, fitness, health and wellness, and adjacent spaces. You’ll become familiar with the competitive landscape, trends, and the approaches within the consumer health sector. You’ll represent and advocate for our patients and users, including healthcare providers and others who support them. You’ll work with key cross-functional stakeholders to understand business priorities, define problem statements, requirements, and user needs. You’ll lead workshops, contribute to strategy discussions, capture design requirements, and clarify feasibility considerations. Your designs will evolve from early-stage concepts and low-resolution wireframes to high-resolution screens and technical flows. You’ll manage design handover to engineering and documentation. You’ll translate raw data into meaningful insights. You’ll understand the technical inputs from Dexcom and partner systems, manage feature and system states, and be able to communicate this information effectively to users. You’ll help plan and support research and testing activities through collaboration with our User Research and Human Factors teams. You’ll help synthesize research and testing to inform the designs, gather data to support your point of view, and define next steps. You’ll lead presentations to cross functional teams and management. Communicate the problem, the opportunity, and the design recommendations. Be a design diplomat. Be welcoming of feedback and navigate respectful disagreement. Seek to inform and influence the audience. Be willing to compromise to find a mutually agreeable solution. You’ll work with Regulatory, Medical Affairs, Quality, Legal, and Human Factors teams to ensure compliance with business requirements and definition of risks. You’ll iterate on design mitigations and gain approvals for proposed solutions. You’ll help foster a culture of support, continuous improvement, and design excellence within the team and all those who partner with us. Be positive and solutions oriented. Build up our teams, departments, and company through words and actions. Learn from existing members of the team and mentor your colleagues.

Requirements

• Prior experience as a Senior or Lead UX Designer on multiple products.
• 6+ years industry work experience in a design and/or UX-related role.
• You must have a portfolio of work demonstrating exceptional UX design skill and design process. Include your online portfolio link or PDF in your application, including any required passwords.
• Bachelor’s Degree in the field of Human Computer Interaction (HCI), Interactive Design, Industrial Design, Cognitive Science, or another design-related field.
• You must have experience designing mobile apps and familiarity with Material Design / iOS HIG.
• You must have experience with modern design and prototyping tools including Figma and Sketch.
• You must be able to work in a highly collaborative, fluid, fast-paced environment.
• You must be able to manage schedules, prioritize tasks, and work within deadlines.
• Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience.
• You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).

Nice To Haves

• Familiarity with AI design tools is a plus.
• Experience with healthcare design, Design Systems, watches and wearables, and WCAG accessibility guidelines are a plus.
• At this level a graduate degree may be desirable with 4 years of related experience

Responsibilities

• Design for the consumer health market, helping users achieve better health outcomes.
• Contribute to monitoring activities of the diabetes, nutrition, fitness, health and wellness, and adjacent spaces.
• Become familiar with the competitive landscape, trends, and the approaches within the consumer health sector.
• Represent and advocate for our patients and users, including healthcare providers and others who support them.
• Work with key cross-functional stakeholders to understand business priorities, define problem statements, requirements, and user needs.
• Lead workshops, contribute to strategy discussions, capture design requirements, and clarify feasibility considerations.
• Evolve designs from early-stage concepts and low-resolution wireframes to high-resolution screens and technical flows.
• Manage design handover to engineering and documentation.
• Translate raw data into meaningful insights.
• Understand the technical inputs from Dexcom and partner systems, manage feature and system states, and be able to communicate this information effectively to users.
• Help plan and support research and testing activities through collaboration with our User Research and Human Factors teams.
• Help synthesize research and testing to inform the designs, gather data to support your point of view, and define next steps.
• Lead presentations to cross functional teams and management. Communicate the problem, the opportunity, and the design recommendations.
• Work with Regulatory, Medical Affairs, Quality, Legal, and Human Factors teams to ensure compliance with business requirements and definition of risks.
• Iterate on design mitigations and gain approvals for proposed solutions.
• Help foster a culture of support, continuous improvement, and design excellence within the team and all those who partner with us.
• Learn from existing members of the team and mentor your colleagues.

Benefits

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level