[US] Leader, Platform Engineering & Operations

Benchmark Gensuite • Mason, OH

4d • Hybrid

About The Position

Oversight of all operational activities including teams, resources and performance metrics for given portfolio. The responsibility encompasses end-to-end visibility and accountability for all operational aspects within your designated unit group. A unit group typically includes multiple applications, modules or services that fall under your leadership domain.
Advise on the continuous improvement and innovation of existing product features to reduce maintenance overhead and enhance user experience.
Identify and prioritize legacy code that requires frequent bugfixes or patches.
Lead refactoring initiatives to modernize outdated architectures and frameworks.
Consolidate redundant functionalities that create maintenance points.
Replace manual processes with automated solutions.
Standardized coding practices and architecture patterns across platforms.
Provide strategic direction and risk mitigation solutions for projects.
Establish clear, measurable project objectives that align with company goals. Aligning individual project strategies with overall portfolio objectives and resource constraints.
Establish technical standards and architectural principles that guide project implementation.
Assess resources risks such as skill gaps, availability constraints, and budget limitations.
Mentor and guide product managers in providing product support.
Sharing deep understanding of group unit applications.
Establish regular knowledge transfer sessions to discuss product updates. Guide understanding of development processes, release cycles and diagnostic techniques for common issues.
Provide surge capacity for continuous product performance improvement.
Establish comprehensive testing strategies. Guide error tracking and resolution processes. Manage standards, compliance and code reviews.
Define architecture patterns and design principles that guide system architecture within the unit group applications. Establish technical documentation standards.
Establish standardized code reviews, that ensure consistent evaluation of code quality.

Requirements

• Must have at least a Bachelor’s degree in Computer Science, or Telematics Engineering, or Information Systems.
• Must have completed coursework in Data Structure, Open Operational Systems, Network Operating Systems, and Internet Programming.

Responsibilities

• Oversight of all operational activities including teams, resources and performance metrics for given portfolio.
• Advise on the continuous improvement and innovation of existing product features to reduce maintenance overhead and enhance user experience.
• Identify and prioritize legacy code that requires frequent bugfixes or patches.
• Lead refactoring initiatives to modernize outdated architectures and frameworks.
• Consolidate redundant functionalities that create maintenance points.
• Replace manual processes with automated solutions.
• Standardized coding practices and architecture patterns across platforms.
• Provide strategic direction and risk mitigation solutions for projects.
• Establish clear, measurable project objectives that align with company goals.
• Aligning individual project strategies with overall portfolio objectives and resource constraints.
• Establish technical standards and architectural principles that guide project implementation.
• Assess resources risks such as skill gaps, availability constraints, and budget limitations.
• Mentor and guide product managers in providing product support.
• Sharing deep understanding of group unit applications.
• Establish regular knowledge transfer sessions to discuss product updates.
• Guide understanding of development processes, release cycles and diagnostic techniques for common issues.
• Provide surge capacity for continuous product performance improvement.
• Establish comprehensive testing strategies.
• Guide error tracking and resolution processes.
• Manage standards, compliance and code reviews.
• Define architecture patterns and design principles that guide system architecture within the unit group applications.
• Establish technical documentation standards.
• Establish standardized code reviews, that ensure consistent evaluation of code quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager