Learning and Development Consultant

Farmers Insurance Careers•Kansas City, KS

3d•Hybrid

About The Position

We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together! Workplace: Hybrid ( #LI-Hybrid ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. We are looking for candidates hybrid to one of the following locations: Caledonia, MI; Phoenix, AZ; Woodland Hills, CA; or Kansas City, KS.Job SummaryAnalyzes, designs, develops, delivers and evaluates learning and performance improvement solutions to enhance competencies and effec tiveness of management/advanced level learning audiences which address current and future business goals of the organization. Partners with other areas in designing and delivering learning and performance improvement solutions. Responsible for learners' success in achieving learning objectives. Responsible for business results generated through learning and performance improvement solutions and tools (instructor-led (classroom and virtual), e-learning, job aids, coaching, learning management systems and other learning technologies).

Requirements

High school diploma or equivalent required. Bachelor’s degree preferred or equivalent combination of education and experience.
Four years overall business experience with two years of insurance or L&D Experience or two-year technical experience related to L&D
Personal computer skills; A/V familiarity
Strong communication and presentation skills
Appropriate learning technology skills

Responsibilities

Assists in conducting needs analysis for projects of all levels of complexity.
Performs needs assessment to identify learning needs and performance gaps for projects of intermediate complexity for audiences up to and including management/advanced level learners.
Contributes to designing learning for projects of all levels of complexity.
Leads projects of intermediate to high complexity to design learning solutions for management/advanced audiences, using adult learning practices and technologies appropriate to the needed outcome.
Establishes controls and measures for the effectiveness of the learning and performance improvement solutions and materials.
Acts as program owner and administrator for moderately complex learning and performance improvement solutions; responsible for developing and meeting delivery and implementation requirements and deadlines.
Employs varied learning delivery techniques and/or technologies on complex content for management/advanced level audiences and adapts delivery style to drive learner performance.
Provides feedback to participants during application of knowledge, skills and attitudes.
Maintains design and content of established learning solutions.
Provides feedback to the design team on solutions’ effectiveness in changing behavior and achieving business results.
Makes recommendations on modifications to solution design and content.
Assists with measurement and evaluation of all learning and performance solutions.
Performs evaluation of complex learning solutions for management/advanced audiences.
Develops recommendations based on findings.
Coaches newer learning professionals.
Coaches employees up to and including management level on personal and professional development.
Partners with business unit(s) to identify specific areas of deficiency in overall business results.
Recommends the development of appropriate performance solutions to correct.
Escalates as needed.
Utilizes, maintains, researches and/or recommends basic to advanced learning technology tools.
Provides technical support for learners and other facilitators as needed.
Recommends emerging and current trends in technology for application to support business objectives.
Supports organizational knowledge management infrastructure.
Interfaces with vendors.
Assists and serves as project team member on department and corporate projects.
Performs other duties as assigned.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location.
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance