Learning & Development Specialist (Contract)

PayNearMe • Santa Clara, CA

7d • Remote

About The Position

The Learning & Development Specialist will support the design, delivery, and continuous improvement of the company onboarding program during a six month temporary assignment. This role partners closely with subject matter experts (SMEs), functional leaders, and People team members to capture critical knowledge, document role specific practices, and translate expertise into structured onboarding experiences. The primary focus of the role is ensuring new hires ramp effectively through clear, consistent, and scalable onboarding content and learning pathways.

Requirements

• Bachelor’s degree in Learning and Development, Human Resources, Organizational Development, Education, or a related field, or equivalent experience.
• 2 to 4 years of experience in learning and development, onboarding, or training roles, with hands on experience working with SMEs.
• Demonstrated experience capturing and translating institutional or technical knowledge into clear onboarding materials.
• Strong organizational and project coordination skills, with the ability to manage multiple workstreams within a defined timeframe.
• Clear, concise written and verbal communication skills.
• Experience using learning management systems or knowledge management tools.
• Ability to work independently and deliver against defined goals in a fast paced environment.

Responsibilities

• Partner with subject matter experts across functions to identify critical knowledge required for new hire success and document role specific processes, tools, and best practices.
• Design, develop, and maintain onboarding materials, including training sessions, job aids, playbooks, and self guided learning resources.
• Coordinate and support onboarding learning experiences, including live sessions, SME led training, and asynchronous learning components.
• Organize and maintain onboarding content within the learning management system or knowledge repositories to ensure materials are current, accessible, and easy to navigate.
• Gather feedback from new hires, managers, and SMEs to assess onboarding effectiveness and make targeted improvements.
• Support knowledge transfer by standardizing onboarding content and reducing reliance on informal or ad hoc training.
• Track onboarding participation and completion, and provide basic insights on engagement and effectiveness.
• Ensure onboarding materials align with company policies, values, and compliance requirements.

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 251-500 employees