Learning Specialist - University Advancement

Washington University in St. Louis • Clayton, MO

1d

About The Position

The Learning Specialist in University Advancement at Washington University is responsible for developing and delivering advanced learning solutions for 500 staff positions. The Specialist will serve as a member of the Advancement Systems Learning Team and will report to the Manager of Learning & User Support. The Advancement Systems Learning Team is focused on improving individual and team performance and has expertise in change management and training. The primary focus of the Learning Specialist is to create compelling general and role-specific Advancement Systems training for University Advancement staff and University Partners, with an emphasis on training for the department’s Salesforce CRM. The Specialist will lead training and also design and develop new learning solutions. The Specialist will provide consultation on best practices for learning effectiveness to presenters and internal partners. The Specialist will ensure that all training is delivered at a high level of quality, and will exhibit a high level of professionalism and attention to detail.

Requirements

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• Curriculum/Content Development And Workshop Facilitation With Developing Content (3 Years)

Nice To Haves

• Experience working in advancement/fundraising and/or higher education.
• Master's degree
• Professional Outcomes Assessment/Evaluation (3 Years)
• ADDIE Instructional Design
• Articulate 360
• Articulate Storyline
• Cross-Team Communication
• Curriculum Development
• Deadline Management
• Detail-Oriented
• eLearning Development
• eLearning Tools
• Instructional Design
• Instructional Development
• Interact with All Levels of Management
• Learning Effectiveness
• Learning Management Systems (LMS)
• Learning Needs Analysis
• Multicultural Environments
• Outcomes Assessment
• Salesforce (Software)
• Sound Judgment
• Team Collaboration
• Training and Development
• Training Delivery
• Workday Learning
• Working Independently
• Workshop Facilitation

Responsibilities

• Development and Delivery of Training Content Analyze learning needs of University Advancement staff.
• Design and develop blended learning solutions to meet the specific goals of the initiative, such as classroom instruction, virtual webinars, videos, e-Learning, performance support tools, and other learning solutions.
• Evaluate each learning solution at varying levels, depending on specific needs and goals of the program and/or request of management. Evaluation results will inform learning solution revisions, as necessary.
• Manage curriculum and participant lists in the Learning Management System.
• Facilitate live or virtual classroom training, or support facilitation by internal subject matter experts; potentially provide train-the-trainers for internal client-led facilitation.
• Learning Program Management and Execution Manage all phases of the analysis, design, development, and delivery of learning solutions.
• Set realistic expectations for training development and delivery schedule.
• Schedule and meet milestones for final training delivery.
• Coordinate with presenters on key content.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level