Leasing Agent

Hendricks Commercial Properties/Geronimo Hospitality Group•Indianapolis, IN

About The Position

JOIN A TEAM THAT VALUES PEOPLE At Hendricks Commercial Properties, we value people who value people. We believe in creating environments where communities thrive, and we encourage our team to embrace the freedom to do amazing things. We didn’t come this far to only come this far—join us in making a real impact. OUR COMMITMENT TO YOU We offer more than just a job. Our benefits include flexible work hours, Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K Match, Medical Benefits, 24/7 Online Care, Pet Insurance, and many other company perks. You’ll also enjoy working in beautifully designed offices, situated in dynamic downtown areas with access to great amenities that enhance your day-to-day experience. At Hendricks, you’ll have the opportunity to teach what you know and learn what you don’t—and community matters here. BE THE CEO OF YOUR JOB As the Leasing Agent, you are responsible for effectively leasing apartments and providing quality service to prospective and current residents. This position is responsible for support tasks for leasing (tours, follow-up, or information/documentation needs) and property management (resident service coordination and follow-up). Your ability to own your work and drive success will make a direct impact on the communities we serve.

Requirements

High School Diploma, GED, or equivalent skills.
Two years’ experience in relevant customer service.
Ability to work a flexible schedule, including evenings and most weekends.
Proficiency in Microsoft Office including Word, Excel, and Outlook.
U.S. Work Authorization (required).

Responsibilities

Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
Immediately record all telephone and in-person visits on appropriate reports.
File guest cards and maintain according to established procedures.
Inspect models and available “market ready”, communicate related service needs to Property Manager.
Demonstrate community and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
Ensure apartment is ready for resident to move-in on agreed date.
Immediately follow-up on prospects that did not close and attempt to close sale again.
Secure new residents’ signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
Monitor advertising effectiveness. Gather information about market competition in the area and file.
Represent the company in a professional manner at all the times
Communicates lease renewal strategies to Assistant Real Estate Manager.