Leave Of Absence Specialist

Aston Carter • Westerville, OH

2d • $18 - $20 • Hybrid

About The Position

The Leave of Absence Specialist, Associate manages and oversees all aspects of employee leave requests, including medical, personal, and family-related absences in a dynamic and fast-paced environment. This role provides best-in-class service to employees throughout their entire leave journey, ensuring that leave procedures are executed smoothly and that employees receive the appropriate support during their time away from work.

Requirements

• Knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.
• Strong Microsoft Office skills.
• Strong customer service skills.
• 2+ years of experience in an Administrative/Customer Service setting.
• HS Diploma.

Nice To Haves

• Knowledge of Leave of Absence and Worker's Compensation management and relevant state and federal laws, regulations, policies, and procedures.
• Ability to analyze and balance leave of absence needs with laws, regulations, policies, procedures, and collective bargaining agreements.
• Excellent interpersonal skills, oral and written communication, conflict resolution, problem-solving, and attention to detail.
• Proficient in navigating various technology platforms and software applications to manage leave cases and enhance operational efficiency effectively.
• Completion of specialized certification or training on leave administration is a plus.
• SHRM-CP or SHRM-SCP preferred.

Responsibilities

• Manage the shared email inbox via Microsoft Office, taking action and following up with the LOA specialist as needed.
• Interpret and administer leave programs and policies in accordance with applicable federal and state employment laws (FMLA, ADA, Pregnancy Discrimination Act, etc.) as well as collective bargaining agreements.
• Analyze and resolve leave of absence issues.
• Provide effective and responsive communication with employees and necessary internal and external partners to ensure collaborative relationships.
• Maintain complete and accurate records of leave requests and supporting documentation.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees