Legal Account Rep (Onsite) - Indianapolis

Meduit • Indianapolis, IN

5d • $18 • Onsite

About The Position

The Legal Account Representative is responsible for engaging with consumers to resolve outstanding balances through clear communication, real‑time documentation, and accurate data entry.

Requirements

• HS Diploma or GED
• Proficiency in Microsoft Office
• Must be legally authorized to work in the United States without sponsorship
• As a condition of employment, a pre-employment background check will be conducted

Nice To Haves

• Familiarity with FACS or Odyssey software systems
• Experience in Collections background
• Experience with Small Claims
• Experience and familiarity with the Fair Debt Collection Practices Act (FDCPA)

Responsibilities

• Receive inbound calls and perform outbound calls to consumers
• Handle dispute resolutions
• Educate the consumer on their current situation and try to resolve the debt balance
• Coordinate payment arrangements
• Communicate with internal team for items to be processed through the court system
• Take notes while on the phone
• Update account statuses, dispositions, and payment arrangements
• Research accounts as necessary – EOBs, insurance, previous activity

Benefits

• Comprehensive paid training
• Medical, dental, and vision insurance
• HSA and FSA available
• 401(k) with company match
• Paid Wellness Time and Holidays
• Employer paid life insurance and long-term disability
• Internal growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED