Legal Department Administrative Operations Analyst

Holland & Knight LLP • Tampa, FL

3d

About The Position

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position can be based in our global operations center in Tampa, FL, or at one of the Firm's offices: Austin, Dallas, Jacksonville, or Nashville. General Description: We are seeking a Legal Department Administrative Operations Analyst to join our team. The Legal Department Administrative Operations (LDAO) Analyst will support the Legal Department Administrative Operations Manager and other members of the Legal Department as assigned. This role functions as a generalist, supporting the administration of a variety of Legal Department policies, programs, and processes. The LDAO Analyst will exercise independent judgment, demonstrate initiative, and work as part of a collaborative team on both departmental and firmwide Legal Department-related projects geared toward strategic goals.

Requirements

• Excellent communication, interpersonal, organizational, and project management skills.
• Strong analytical and critical thinking skills, with excellent attention to detail.
• Comfort with systems ownership and platform management; ability to own and manage numerous projects at once, including engaging cross-functional stakeholders.
• Ability to interact effectively with personnel at all levels with a high degree of professionalism.
• Ability to work independently and effectively, under pressure, with minimal direct supervision.
• Ability to exercise the appropriate amount of discretion in escalating and communicating issues.
• Ability to manage multiple projects with competing deadlines and priorities.
• Ability to write clearly and concisely.
• Strong computer proficiency, particularly in Microsoft Office Suite and a document management system, such as iManage.
• Willingness and ability to learn and expand skills.
• Adapt to competing demands and new responsibilities.
• Bachelor’s Degree.
• 4+ years of professional experience.

Nice To Haves

• Experience with digital workflow platform, ServiceNow, a plus.
• Law firm experience preferred.

Responsibilities

• Review, analyze, and monitor various ongoing LDAO programs and processes, including but not limited to, the firm’s Transition Partner-Departing Attorney (Offboarding) program, Audit Response Letters process, and administration of the firm’s policies on Board Service and service in Elected and Appointed Public Office.
• Analyze and report on data and metrics to identify issues, trends, or exceptions to improve processes and find solutions.
• Conduct and coordinate research to support LDAO department planning and objectives.
• Support the LDAO team in planning, coordination, and execution of administrative projects and initiatives, including thoughtfully suggesting ideas for processes or workflow improvements as recognized in the course of daily work.
• Ensure timely completion of project milestones, status reports, and deliverables by actively collaborating with team members to track progress.
• Ensure project documents are current and stored in designated locations.
• Special projects and duties as assigned.

Benefits

• comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
• life and AD&D insurance
• short and long term disability insurance
• tax-advantaged accounts for health care expenses, including FSAs and HSAs
• FSAs for dependent care
• health advocacy services
• behavioral health and counseling resources for all family members
• 401(k)
• profit sharing
• pre-tax transit and parking program
• backup dependent care
• senior care planning support
• resources for individuals with development disabilities and their caregivers
• paid holidays and other paid time off, including paid leave for new parents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level