Legal Ops Analyst
About The Position
The Legal Operations Specialist will report to the Legal Operations Manager and work closely with members of the Legal Department, including the General Counsel, Chief Legal Officer, attorneys, and paralegals, as well as stakeholders across the broader organization. This role plays a key part in supporting the efficiency and effectiveness of the Legal team by improving workflows, managing legal technology systems, supporting vendor relationships, and providing operational insight through reporting and data analysis. The Legal Operations Specialist will help streamline processes and implement tools that enable the legal team to deliver high-quality legal services across the company’s growing portfolio.
Requirements
- Bachelor’s degree in Business, Legal Studies, or a related field (paralegal certification or legal degree is a plus)
- Experience working in legal operations, legal project management, or a related function within a corporate legal department
- Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
- Experience with legal technology platforms such as contract lifecycle management (CLM), document management systems, or e-billing tools
- Analytical mindset with the ability to develop and interpret operational metrics and reports
- Excellent written and verbal communication skills
- High attention to detail and strong organizational capabilities
- Ability to collaborate effectively across legal, finance, and operational teams
Responsibilities
- Support the implementation, maintenance, and optimization of legal technology platforms such as document management, e-billing, contract management, and e-discovery systems
- Provide training and support to legal team members and internal stakeholders on legal technology tools
- Identify inefficiencies in legal workflows and support initiatives to streamline processes and improve operational effectiveness
- Collaborate with cross-functional teams to implement process improvements and operational best practices
- Support management of relationships with external legal service providers including law firms, consultants, and legal research vendors
- Assist with vendor contracts and monitor performance to ensure cost-effective and high-quality services
- Develop and maintain KPIs and reporting tools to track legal department performance and operational metrics
- Prepare dashboards and reports that provide insights into legal operations and department activity
- Assist in the development and implementation of internal compliance policies and programs
- Support attorneys in monitoring regulatory developments that may impact the business
- Assist with tracking legal spend, managing budgets, and identifying cost optimization opportunities
- Work closely with Finance and Accounting teams on legal budgeting, invoicing, and payment processing
- Provide operational support to legal team members on internal processes and tools
- Support internal coordination activities including scheduling meetings, events, and other administrative needs for the legal team
Benefits
- 100% premium coverage for you and your dependents on medical, dental, and vision
- Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year)
- Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning support via Carrot and Maven
- Free access to Spring Health which includes 5 free Therapy & psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+
- 3% non-elective employer contribution to your 401k or RRSP, ensuring your financial future is on the right track
- $150 monthly food stipend, $150 monthly reimbursement for cell phone/ internet, pet insurance allowance, full home office setup and free access to UrbanSitter with $625 in quarterly paid company credits, ActiveHero, and One Medical
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
