Level II Systems Administrator

Hanley Foundation•West Palm Beach, FL

About The Position

Hanley Foundation is a non-profit organization that aims to eliminate addiction through prevention, treatment, advocacy, and recovery support. We are seeking a skilled and motivated Level 2 Systems Administrator to join our internal IT team. This role is responsible for supporting, maintaining, and enhancing the organization’s IT infrastructure, with a focus on Windows, cloud, virtualization, networking, and security. The ideal candidate will help ensure system reliability, performance, and data integrity while supporting internal users and business operations.

Requirements

3–5+ years of experience in enterprise or internal IT systems administration.
Strong proficiency with Windows Servers and Windows Desktop OS.
Hands-on experience with virtualization technologies, cloud platforms, networking, and security.
Strong analytical, problem-solving, and troubleshooting skills.
Excellent communication and documentation skills.
Ability to work independently while collaborating effectively with internal teams.
If in recovery, one (1) year of continuous sobriety is required.

Nice To Haves

Familiarity with IT security best practices and compliance standards is preferred.
Relevant certifications (A+, Microsoft, Azure) are a plus.

Responsibilities

Administer and maintain Windows Server environments, including Active Directory and Group Policy.
Solid PowerShell foundations.
Maintain and optimize virtualized environments using Hyper-V.
Support internal cloud infrastructure within O365 and Azure.
Strong SharePoint and OneDrive skills.
Implement and manage backup, disaster recovery, and security protocols.
Provide basic and advanced troubleshooting and technical support for internal hardware, software, and infrastructure issues.
VOIP maintenance, setup, and troubleshooting.
Networking/Switch/Router experience.
Provide IT Helpdesk for both onsite and remote staff.
Implement and maintain infrastructure for internal deployments and system standardization.
Monitor system performance, perform capacity planning, and manage system upgrades and patching.
Create and maintain accurate technical documentation and internal IT procedures
Attend staff meetings as scheduled and as needed.
Report all alleged incidents of abuse or neglect following all state standards and accrediting bodies.
Protect patient’s rights.
Uphold Hanley Foundation Policies and Procedures.
Maintain patient/potential patient confidentiality per Hanley Policy.

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance (employer-paid)
Eligible for medical, dental, vision, disability, and life insurance on the first of the month following the hire date
Paid Time Off
Paid Holidays
401(k) & 401(k) Matching
Health Savings Account and Flexible Spending Account
Hanley Foundation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Hanley Foundation is a Drug-Free Workplace. After receiving a conditional offer of employment, job applicants are required to undergo drug screening.