LOA Coordinator

Sequoia

10d

About The Position

Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience. Visit Sequoia.com or follow us on LinkedIn to learn more. What you get to do: In close collaboration with LOA Specialists, assist with preparation of LOA documents, resources, materials to facilitate LOA administration internally and externally Assists with researching and documenting federal/state/local legislative changes related to LOA • Proofread, type, and manage documents, resources, and materials ensuring accurate and up-to-date information and proper filing & organization in document management system (DMS) Assist with management of LOA case queue to ensure cases are assigned/routed appropriately and timely Assists with researching internal and external LOA-related issues to help LOA Specialist bring to timely resolution Facilitates training of internal and external stakeholders on processes and leave law matters through organizing, scheduling, and preparing materials. Assist with preparation of LOA reports Performs other related duties as assigned

Requirements

Have 1-2 years’ experience of LOA exposure and/or LOA claims processing
5+ years of administration or other HR experience
General working knowledge of federal, state, and local leave requirements and wage replacement programs across multiple jurisdictions; including, but not limited to CA, DC, HI, MA, NJ, NY, RI, WA
General working knowledge of federal, state, and local laws and regulations with respect to Department of Labor laws as it relates to FMLA, ADA, HIPAA and Workers Compensation
Proven ability to preserve confidentiality and handle sensitive data
Proven customer service skills to effectively communicate with myriad internal and external stakeholders to resolve problems, satisfy expectations, build trust, and exemplify their commitment to providing quality products & services
Excellent organizational skills and attention to detail
Excellent analytical and problem-solving skills
Proficient in Microsoft Office Suite and similar software
Bachelor's Degree required

Responsibilities

Assist with preparation of LOA documents, resources, materials to facilitate LOA administration internally and externally
Assists with researching and documenting federal/state/local legislative changes related to LOA
Proofread, type, and manage documents, resources, and materials ensuring accurate and up-to-date information and proper filing & organization in document management system (DMS)
Assist with management of LOA case queue to ensure cases are assigned/routed appropriately and timely
Assists with researching internal and external LOA-related issues to help LOA Specialist bring to timely resolution
Facilitates training of internal and external stakeholders on processes and leave law matters through organizing, scheduling, and preparing materials.
Assist with preparation of LOA reports
Performs other related duties as assigned