Loan Assistant

MARION COMMUNITY BANK•Fairhope, AL

About The Position

Job DetailsJob Location: Fairhope, AL 36532Leadership: Proactively seek opportunities for personal and professional development. Be growth minded. Enthusiastically support bank initiatives. Develop and maintain a supportive relationship with branch and interdepartmental teammates. Sales & Service Consistently deliver unmatched service by executing the MCB PROMISE. Answer the telephone using MCB protocol. Warmly transfer calls when necessary. Develop a conversational competence about all bank products. Take the initiative to develop product knowledge. Consistently identify customer needs and present solutions. Job Functions: Gather initial financial information on new customers and proactively request financial information from existing customers when necessary. Gather supporting credit documentation such as debt schedules and credit reports. Order applicable third-party loan due diligence items such as UCC searches, appraisals, title searches, environmental reports, flood determinations, and surveys. Process complete and accurate loan packages on new and renewed loans with minimal documentation exceptions. Coordinate loan closings with the loan officer and customer including legal counsel where appropriate. Accurately and timely scan completed loan and credit packages into the bank’s loan filing system. Monitor any documentation exceptions to ensure they are cleared in a timely manner. Handle regular loan maintenance for customers such as draw requests, pay downs, payment errors and payoffs. Onboard new customers thoroughly by introducing them to all products and service of the bank. Assist customers with any deposit related needs such as account opening, error resolution, debit card reorder, check orders, wire transfers, etc… Assist mortgage customers with GMFS applications and scan documents upon request to GMFS. Assist customers with any deposit related needs such as account opening, error resolution, debit card reorder, check orders, wire transfers, etc… Become the trusted primary point of contact between the commercial loan customer and the bank. Complete assigned training within the required deadlines. Other duties as assigned. QualificationsSenior Loan Assistant (is capable of executing all duties of a loan assistant AND has at least 5 years of experience with MCB)

Nice To Haves

Senior Loan Assistant (is capable of executing all duties of a loan assistant AND has at least 5 years of experience with MCB)

Responsibilities

Gather initial financial information on new customers and proactively request financial information from existing customers when necessary.
Gather supporting credit documentation such as debt schedules and credit reports.
Order applicable third-party loan due diligence items such as UCC searches, appraisals, title searches, environmental reports, flood determinations, and surveys.
Process complete and accurate loan packages on new and renewed loans with minimal documentation exceptions.
Coordinate loan closings with the loan officer and customer including legal counsel where appropriate.
Accurately and timely scan completed loan and credit packages into the bank’s loan filing system.
Monitor any documentation exceptions to ensure they are cleared in a timely manner.
Handle regular loan maintenance for customers such as draw requests, pay downs, payment errors and payoffs.
Onboard new customers thoroughly by introducing them to all products and service of the bank.
Assist customers with any deposit related needs such as account opening, error resolution, debit card reorder, check orders, wire transfers, etc…
Assist mortgage customers with GMFS applications and scan documents upon request to GMFS.
Assist customers with any deposit related needs such as account opening, error resolution, debit card reorder, check orders, wire transfers, etc…
Become the trusted primary point of contact between the commercial loan customer and the bank.
Complete assigned training within the required deadlines.
Other duties as assigned.