Loan Consultant - Englewood, CO
About The Position
iLending is hiring experienced sales professionals for Loan Consultant Positions. We are looking for full-time, career-oriented individuals who want to join a fun and energetic company. We offer a very competitive base pay plus a monthly bonus program. At iLending, we believe that success starts with a strong foundation of values. Our team is built on dependability, empowering one another to achieve greatness, and fostering transparency in everything we do. We're passionate about creating a people-focused culture where everyone feels valued, supported, and inspired to contribute their best! T he role is performed in Office (not remote). We are looking for between 10-12 new team members to start their journey with us in our Englewood, CO office on Monday May 4th. We will begin interviews the week of March 23rd In order to be considered for this position, you must reside in one of the following states: AZ, FL, IL, KS, MI, MO, ND, NM, NC, OK, PA, SC, TX, and WI. GENERAL SUMMARY: Loan Consultants work directly with consumers to refinance their car loan into a lower interest rate or lower payment depending on the consumers goals. This position is responsible for building rapport with consumers, asking probing questions, and offering ancillary products that fit the needs of any situation. Successful candidates are those that thrive in a fast-paced sales environment.
Requirements
- Call center experience; preferably in sales
- Strong orientation towards customer service
- Excellent verbal and written communication skills
- Demonstrated ability in overcoming objections
- Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
- Ability to utilize dual monitors while navigating multiple systems
Nice To Haves
- Financial services or automotive background a plus
- College degree preferred
- Ability to build relationships within the department, across the company, and with outside partners
Responsibilities
- Contact consumers via inbound & outbound phone calls (No cold calling)
- Educate consumers on benefits of refinancing existing auto loans
- Educate consumers on benefits of ancillary products iLending sells
- Complete applications on behalf of interested consumers
- Analyze consumers situation and identify potential solutions
- Work with internal pricing analysts to find the best option for the consumer
- Present refinance options and offer ancillary products to consumers
- Assist consumers in gathering documentation to complete refinancing transaction
Benefits
- Medical
- Dental
- Vision
- PTO
- 401(k) match
- Health Savings Account(HSA)
- Dependent Care Flexible Spending Account
- Employer Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Employer Paid Short-Term and Long-Term Disability
- Paid Parental Leave
- Wellness Program
- Financial Wellness Program
- Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
