Loan Servicing Specialist
About The Position
At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations. Primary Responsibilities Receives and reviews incoming work, contacting appropriate resources as needed Reviews loan documentation for accuracy Completes validation of loan documentation, reports, and/or systems Documents missing, incorrect, or incomplete documents and/or data Performs data entry and/or enters loans into the appropriate systems Resolves customer or associate inquiries as necessary and communicates when applicable Prepares, edits, distributes, and/or corrects documents/reports Researches and resolves loan related issues which may include missing payments, disputed accounts history requests and general loan related questions Works under general supervision following established guidelines and procedures This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
Requirements
- High School Diploma or GED
- Applicants will be expected to pass any assessment associated with the position
Nice To Haves
- One (1) year of banking or related work experience
Responsibilities
- Receives and reviews incoming work, contacting appropriate resources as needed
- Reviews loan documentation for accuracy
- Completes validation of loan documentation, reports, and/or systems
- Documents missing, incorrect, or incomplete documents and/or data
- Performs data entry and/or enters loans into the appropriate systems
- Resolves customer or associate inquiries as necessary and communicates when applicable
- Prepares, edits, distributes, and/or corrects documents/reports
- Researches and resolves loan related issues which may include missing payments, disputed accounts history requests and general loan related questions
- Works under general supervision following established guidelines and procedures
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
