Loaner Technician

HighRidge Medical LLC•Olive Branch, MS

About The Position

Highridge Medical creates the world’s most innovative spinal solutions across the spectrum from Motion Preservation to MIS to Bone Healing to Core Spine. Working at Highridge Medical is not just work. Life at Highridge Medical is purpose driven. Every day, you have the privilege of using your talents to demonstrate Confidence in your work and restore Confidence for our patients. Confidence that moves. Provide general warehouse services to support all inbound logistics functions. Areas of support include but may not be limited to new and returned receipts, inspection, loaner kit replenishment, and decontamination. In addition to the duties described above, the technician will serve as the first level of support for issue resolution and will be required to provide training for lesser-experienced team members.

Requirements

High School diploma or equivalent required
Minimum of 5 years of recent work experience in distribution/warehouse or manufacturing setting
Communicate clearly in verbal and written form in English
Computer skills and experience with a WMS are required
Ability to work with and coordinate with other departments/personnel in a collaborative and solutions-oriented manner
Must be detail oriented with excellent organizational skills, excellent communication skills; ability to make informed decisions; and ability to work well with others
Candidates must have excellent oral and written communication skills
Be able to complete clearly and accurately all required process documentation
Willingness to work overtime and holidays on short notice as required and cover a rotating on-call schedule
Perform other duties, as assigned

Nice To Haves

Medical device kit inspection, decontamination, and processing experience are preferred
Previous experience working with a WMS is required; experience working with SAP is preferred

Responsibilities

Provide general warehouse services to support all inbound logistics functions. Areas of support include but may not be limited to new and returned receipts, inspection, loaner kit replenishment, and decontamination.
Perform inspections on instrument(s) and implant(s) loaner sets returned from customers.
Process all loaner sets through Implant Base and SAP
Identify and remove non-conforming product from loaner kits and loose returns
Repackage product as required.
Decontaminate loaner kits upon return from customers as directed by proper work instructions.
Inspect and test instruments to verify that they are in proper working condition.
Perform required duties as directed by the needs of the business
Must maintain a clean and safe work environment.
Replace damaged labels and remove ancillary labels from loaner kit cases and trays as needed
Assist in answering inspection questions, resolving issues, and supporting the management escalation procedure.
Provide training and job-specific instruction to lesser-experienced operators in all inbound logistics functions