Lobby Attendant | The Whitehall Houston

OTH Hotels Resorts • Houston, TX

19h

About The Position

At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Lobby Attendant, you’re often the first impression and the lasting memory of a guest’s stay. The spaces you care for our lobbies, hallways, and public areas are where stories begin and connections are made.

Requirements

• Someone who believes details matter and finds satisfaction in creating welcoming spaces.
• Friendly and approachable, with a natural ability to make guests feel at ease.
• Dependable, self-motivated, and able to manage tasks with minimal supervision.
• Physically able to meet the demands of the role (lifting up to 25 lbs, bending, standing, and walking throughout shift).
• Flexible to work varied schedules, including weekends and holidays.
• Able to communicate in basic English; bilingual skills are a plus.

Nice To Haves

• Prior experience in hospitality or cleaning is preferred—but not required. We welcome those eager to learn.

Responsibilities

• Ensure lobbies, restrooms, elevators, and all public spaces are spotless, well-maintained, and welcoming at all times.
• Greet guests warmly when appropriate, offering assistance or directions with genuine courtesy.
• Anticipate guest needs by keeping public areas stocked with necessary supplies and amenities.
• Promptly remove trash, spills, and clutter to maintain safety and cleanliness.
• Report maintenance issues, safety hazards, and lost-and-found items accurately and quickly.
• Follow all sanitation, health, and safety guidelines, including proper use of cleaning products and equipment.
• Support teammates by assisting with special cleaning projects and cross-department needs.
• Take pride in personal appearance and contribute to a professional, team-focused environment.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed