Localization Program Manager

Avetta, LLC

4d•$95,000 - $120,000•Remote

About The Position

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. Avetta is looking for a Localization Program Manager with experience in Product localization, Internationalization and Machine Translation enablement. The candidate must be highly organized, thrive in a fast-paced environment and have a growth mindset. You will be in a role that is a hybrid of traditional jobs in planning, program/project management, and operations reporting to the Sr. Director of Localization. You will be able to operate across geographical boundaries, have cross-cultural sensitivity and experience of interacting directly with stakeholders and clients proactively defining best practice playbooks and processes entering into new geographies.

Requirements

5+ years of managing software localization projects and programs for a SaaS organization.
Effective communication, problem-solving and organizational skills. Excellent attention to detail.
Proven track record of managing end-to-end software localization projects across multiple languages and regions, with demonstrable results in market expansion and user satisfaction.
Great understanding of localization and internationalization issues
Experience using CAT tools to manage localization pipeline & workflows
TMS (Phrase, XTM), JIRA, Confluence, Wrike, Salesforce, Marketo experience
Experience in agile software development and the integration of localization workflows within iterative development cycles.
Experience implementing and training Machine Translation and LLM solutions
Deep knowledge of linguistic asset optimization
Fluency in English in addition to one of the following languages: French, Japanese, German, Dutch, Chinese, Hindi, Arabic or Urdu are preferred

Nice To Haves

PM Certification and PowerBI knowledge are a plus

Responsibilities

Build relationships with cross-functional teams and stakeholders (Product, Product Operations, Engineering, Risk Advisory and Training) to ensure successful product localization
Manage and oversee multiple localization projects simultaneously, establishing priorities, timelines, and resources for efficient execution. Ensure all milestones are met while maintaining the program's strategic objectives.
Oversee the full lifecycle of product localization, leveraging tools like TMS and other technologies to streamline workflows and ensure high-quality deliverables across markets.
Triage projects to vendors including ETA of each workflow step, project briefing, budget, reference materials and properly prepared files
Contribute to the development and management of the internationalization roadmap, including detailed schedules and budgets. Align localization efforts with product and business objectives to ensure timely and high-quality releases.
Support product teams to ensure that all releases are executed in an efficient and timely manner
Coordinate bug resolution ensuring smooth international client onboarding and overall excellent user experience
Proactively identify and prioritize technical process issues that affect localized product quality and functionality
Track and report on cost and turnaround times of your projects monthly
Lead product planning and training sessions with internal stakeholders ensuring project requirements are met
Partner with cross-functional teams to exchange best practices and embed localization at early stages minimizing issues at target
Proactively develop, document and implement efficient and scalable localization processes