Logistics Operations Specialist

ContainerPort Group, Inc.•Rocky River, OH

23d

About The Position

ContainerPort Group, a World Group company, is currently looking for motivated, process-oriented people to join our team as a Logistics Operations Specialist for our growing global headquarters in Rocky River, Ohio! The Logistics Operations Specialist is responsible for the execution of customer’s transportation and drayage activity by scheduling shipments, assigning carriers, and monitoring the execution while ensuring an excellent experience to both shippers and carriers. Does this sound like you or fit your experience? Get in touch with us by applying today!

Requirements

High School Diploma or GED required.
Bachelor’s degree in Transportation, Logistics Management, Business Administration, or similar required
At least 2-3 years experience working directly in intermodal logistics required.
Demonstrated experience in logistics coordination, analysis and problem solving.
Ability to recognize opportunities for process improvement.
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite and Outlook

Responsibilities

Manage inbound rate requests by prioritizing based on urgency and value.
Manage relationships with existing carriers.
Perform necessary duties related to onboarding new carriers and managing required documentation for maintaining existing carriers.
Assist with other pricing and carrier capacity related objectives.
Book and dispatch orders with carriers, assisting to prepare carriers for daily load execution.
Track status of loads, manage container milestones, and minimize accessorial charges.
Ensure customer freight is picked up and delivered on-time, collaborating with shippers, carriers, and dispatchers to manage scheduled pickups and drop-offs.
Maintain accuracy of all TMS data including keeping accurate records of relevant freight movement activities, entering updates and key events, and maintaining carrier profiles
Provide customers with visibility through innovative analysis and reporting.
Leverage operational data to Identify optimization opportunities for customers through decreased transit times and/or reduced cost.
Manage billing and invoice exceptions as needed. Meeting defined timelines for invoice processing.
Responsible for managing operational variances, complexities, and constraints between carrier and shipping locations.
Understand, capture and communicate business issues, challenges and requirements.
Clearly understand the goals, policies, and procedures of each customer.
Participate in new customer implementations and solution identification discussions.
Evaluate solutions and perform analysis of identified options.