Logistics Parcel Technician

Nationwide Video • Wixom, MI

18h

About The Position

This position is responsible for performing shipment data entry work using the appropriate software; entering, updating, verifying and/or retrieving shipping information from various systems; and ensuring the accuracy and confidentiality of information needed. This position will report to the Parcel Supervisor and will work closely with Customer Service, Logistics, Fulfillment, and Operations. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Enter, update, and verify data for inbound and outbound shipments into the vendor’s system with a high level of accuracy. Track shipment details, locations, and estimated time of arrivals. Request clarification or advise supervisor of issues related to shipping data and keep informed of ongoing performance issues. Collaborate with team members on matters affecting logistics data consistency and integrity. Communicate with cross-functional teams including managers, warehouse staff, Customer Service, carriers, freight vendors and others regarding shipping and delivery issues. Perform regular quality checks on data to identify and correct errors. Make recommendations for improvement or enhancement to job processes to ensure standards in logistics data.

Requirements

• Proven experience in data entry or a related field
• Proficient in data entry software and MS Office Suite
• Excellent typing skills and accuracy
• Strong attention to detail and problem solving skills
• Ability to work independently and meet deadlines
• Strong organization and communication skills
• High School Diploma or GED
• Minimum of 2 years of experience in a related field

Nice To Haves

• Previous experience with FedEx systems is a plus
• 2+ years of experience in a related field
• Associates Degree

Responsibilities

• Enter, update, and verify data for inbound and outbound shipments into the vendor’s system with a high level of accuracy.
• Track shipment details, locations, and estimated time of arrivals.
• Request clarification or advise supervisor of issues related to shipping data and keep informed of ongoing performance issues.
• Collaborate with team members on matters affecting logistics data consistency and integrity.
• Communicate with cross-functional teams including managers, warehouse staff, Customer Service, carriers, freight vendors and others regarding shipping and delivery issues.
• Perform regular quality checks on data to identify and correct errors.
• Make recommendations for improvement or enhancement to job processes to ensure standards in logistics data.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED