Logistics Technology Specialist
About The Position
We are looking for a Logistics Technology Analyst who will serve as the expert super-user for ORBIS’ Transportation Management System (TMS), supporting daily operational continuity, enhancements, troubleshooting, and cross-functional logistics initiatives. You’ll work closely with internal teams, external partners, and IT resources to ensure our TMS is optimized, reliable, and aligned to business needs. In this role, you’ll shape the future of logistics technology at ORBIS through support configuration, testing, deployment, user training, documentation, and continuous improvement efforts across all transportation modes. If you enjoy problem-solving, systems optimization, and being the go-to expert for TMS functionality, this is the role for you!
Requirements
- High School diploma or equivalent.
- 3+ years of experience in transportation coordination or a related logistics role.
- Strong computer skills, including SAP and Microsoft Office.
- Excellent communication and interpersonal skills.
- Strong analytical and troubleshooting abilities.
Nice To Haves
- Bachelor’s degree in Supply Chain, Logistics, Business, IT, or related field.
- Experience with TMS platforms (MercuryGate preferred).
- Knowledge of WMS/ERP systems or supply-chain software.
- Experience with SaaS systems, integrations (EDI/XML), or system implementations.
- Background in demand planning or load-configuration tools.
Responsibilities
- Configure TMS attributes, workflows, user interfaces, business rules, and rate structures across all transportation modes.
- Troubleshoot TMS issues and act as an escalation point for internal and external users.
- Partner with IT, Supply Chain, Logistics, Operations, and Distribution Center teams to design and implement new functionality.
- Support system upgrades through testing and validation.
- Configure, test, and deploy software releases.
- Maintain training materials and train users at all levels.
- Conduct annual process and system assessments.
- Monitor system integrations to ensure data accuracy.
- Manage carrier and customer contracts and rate tables.
- Support continuous improvement initiatives and assist with security and user administration.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
