Loyalty Programs Manager

Eaton Corporation • Raleigh, NC

2d • $97,000 - $143,000 • Hybrid

About The Position

Eaton’s ES AMER ARS division is currently seeking a Loyalty Programs Manager. This is a hybrid role that can be based in any of the following locations: Cleveland OH, Charlotte NC, Moon Township PA, Peachtree City GA, or Raleigh NC.
The Loyalty Program Manager is responsible for the marketing strategy, execution, and continuous improvement of RWD’s Eaton Certified Contractor Network (ECCN), Roadshow and Homebuilder Programs.
The expected annual salary range for this role is $97000 - $143000 a year. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Requirements

• Bachelor’s degree from an accredited institution.
• Five (5) years of experience in program management, or marketing, or marketing analytics, working for a manufacturing company or similar.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation is offered. Candidates must currently reside within a 50-mile radius of Cleveland OH, Charlotte NC, Moon Township PA, Peachtree City GA, or Raleigh NC to be considered. Active-Duty Military are exempt from this geographical limitation.

Nice To Haves

• Bachelor’s degree in business, marketing, finance, analytics, or a related field.
• Previous experience as a team lead or manager of people.
• Experience working cross functionally with Sales, Finance, Legal, and Marketing teams.
• Experience supporting incentives, loyalty, or channel programs.
• Exposure to event operations, asset tracking, or logistics coordination.
• Experience in electrical or power management environment.
• Experience supporting budget tracking and forecasting activities.

Responsibilities

• Develop and execute Marketing strategy and roadmaps for ECCN, Roadshow and Homebuilder programs.
• Drive contractor enrollment, engagement, certification, and retention.
• Lead ECCN training and certification events (virtual and in‑person), including content updates, surveys, and contractor communications.
• Manage ECCN marketing tools and benefits that help contractors grow their businesses and increase loyalty to Eaton.
• Track ECCN performance and ROI using dashboards, reporting, and insights to guide optimization.
• Own Roadshow strategy, annual planning, regional scheduling, and asset roadmap.
• Oversee Roadshow lead capture, follow‑up processes, and closed‑loop reporting with RMMs and Sales.
• Partner with Sales, Channel, and Product teams to develop marketing plans that support growth priorities.
• Responsible for NPI marketing launch plans for the Loyalty Programs.
• Support Homebuilder marketing plans and rebate programs.
• Accountable for Loyalty Program Marketing budget tracking, including forecast vs. actual spend and variance analysis.
• Manages the Loyalty Program team by balancing people management, workload prioritization, and cross‑functional collaboration to deliver on strategic initiatives.

Benefits

• Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level